Disrepair Manager

Disrepair Manager - Social Housing
Location: North West London
Salary: £50,000 - £60,000 per annum
Contract Type: Temporary (Ongoing)

About the Role:

We are currently seeking an experienced Disrepair Manager to join a well-established Local Authority in North West London . This is a fantastic opportunity for an individual with a strong background in managing disrepair claims within social housing. As the Disrepair Manager, you will oversee the resolution of housing disrepair issues, ensuring compliance with legal and regulatory frameworks, and maintaining high standards of service delivery to tenants. This is an ongoing temporary contract, offering competitive pay and the chance to make a significant impact on local housing services.

Key Responsibilities:

• Manage and oversee all disrepair claims across the local authority's housing stock.

• Liaise with tenants, contractors, legal teams, and other stakeholders to coordinate the efficient resolution of disrepair issues.

• Ensure compliance with relevant housing and health & safety legislation, including the Housing Health and Safety Rating System (HHSRS).

• Conduct audits of housing stock, identifying areas for improvement, and proactively managing the maintenance and repair works required to meet legal standards.

• Work with legal teams to defend or settle claims, ensuring that the local authority's position is protected.

• Develop and implement strategies to reduce the occurrence of disrepair claims by improving the quality of repairs and maintenance services.

• Monitor performance and quality of contractors delivering disrepair-related repairs, ensuring adherence to contracts, budgets, and deadlines.

• Provide expert advice to senior managers and colleagues on disrepair matters, keeping up to date with case law, legal requirements, and best practices.

• Produce regular reports and updates on disrepair management, including progress on individual claims, key issues, and potential risks.

Key Requirements:

• Experience: Proven track record in managing disrepair claims within social housing, ideally within a local authority or housing association setting.

• Knowledge: In-depth knowledge of housing legislation, disrepair law, and relevant regulations (e.g., the Housing Act 2004, HHSRS).

• Skills: Strong project management and leadership skills with the ability to handle multiple claims and stakeholders effectively.

• Communication: Excellent interpersonal and communication skills, with the ability to negotiate and influence outcomes in complex situations.

• Problem Solving: Ability to identify risks and proactively manage issues to resolve disrepair claims in a timely and cost-effective manner.

• Contract Management: Experience of working with contractors, managing performance, and ensuring compliance with service level agreements.

• This is a fantastic opportunity for a highly motivated and skilled Disrepair Manager to make a real difference in the local community. If you have the expertise and passion for managing disrepair claims, we encourage you to apply today!

For more information or to apply for this role, apply with your CV today and someone will be in touch!