Chinese Speaking Group Travel Executive

Chinese Speaking - Group Travel Executive
£28,000.00 per annum, experience-dependent
Greenwich

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer a diverse number of life-enhancing services to our clients, and every member of our team is essential in achieving this. We are seeking a dynamic Group Travel Executive to design and manage tailored educational tours across the UK.
If you are passionate about delivering exceptional group travel experiences and have a background in tourism or event coordination, we have the perfect role for you!

As a Group Travel Executive, you will craft and manage bespoke educational tours, including.

* Delivering stellar end-to-end customer service.
* Achieving sales targets and providing detailed quotations.
* Booking school integration programmes with local schools, you will be their first point of contact. You will also be responsible for operating these bookings.
* Collaborating with our sales team to expand our clientele.
* Identifying and establishing partnerships with new schools for School integration programme delivery.

You will be part of an award-winning team dedicated to educational excellence. You will flex your language skills and connect with European customers, whilst enjoying a dynamic role with the opportunity to handle complex travel arrangements and group events. You will enjoy a varied role with opportunities for evening and emergency cover work.

Essential Role Requirements:
* Experience in tourism or event coordination is Essential.
* Strong planning, organisational, and multitasking skills, with experience managing multiple projects simultaneously.
* A keen eye for detail and ability to adapt to last-minute changes.
* Understanding of the UK education system & curriculum

Benefits:

• up to 25 days annual leave (pro rata) + bank holidays per year.
• Birthday day off.
• Pension contributions.
• Employee Assistance Programme.
• Death in service benefit.
• Career development opportunities.
• Opportunities for professional development and networking.
• A dynamic and supportive working environment, plus more.

The successful candidate must be able to work in the UK. 
Twin is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Successful applicants will be required to undertake a standard or an enhanced disclosure via the DBS, depending on the role itself.

• All gaps in CVs must be explained satisfactorily.
• Proof of identity and qualifications will be required.
• Successful candidates will be required to complete a one-hour on-line safeguarding training prior to commencing employment.

We are dedicated to ensuring that all job applicants and members of staff are treated equally, without discrimination on the grounds of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

Disability Confident Employer 
Disabled applicants should indicate in the Equality of Opportunity section of the application form if they wish their application to be given consideration under the Disability Confident scheme. 
If you are invited to interview, please advise the recruitment administrator what adjustment you would require at the interview in as much detail as possible to enable arrangements to be put into place. 

We ask all applicants if they want to be considered under this scheme.  By opting-in to this scheme, you are disclosing that you have a disability solely for the purpose of the interview guarantee and we will not assume nor infer that you wish to disclose or record your disability in any other way – including any reasonable adjustments you may need if you are employed.

Access to Work Scheme
You can apply for Access to Work if you need support to get back to work. You can apply using the online service or apply by phoning Jobcentre Plus on: Telephone: 0800 121 7479 or Textphone: 0800 121 7579