Care Home Administrator

About The Role

An exciting opportunity has come up in our care home for a Care Home Administrator. The Care Home Administrator is a key support role to ensure the care home runs smoothly with a person-centred environment, assisting the General Manager in all aspects of the Home’s administration.

Duties and Responsibilities:

• Present a professional and caring first contact for all those who visit or telephone the Care Home
• Manage a reception desk in a warm and friendly manner
• Answering telephone/emails and dealing with queries
• Processing post and mail
• Support the General Manager with administrative and secretarial duties, including updating spreadsheets and preparation of documents
• Maintain the organisation’s system with confidential information
• Provide the General Manager with assistance submitting information to Regional Office within required deadlines
• Scanning, filing and archiving
• Minute and note taking when required
• Attend and participate in the home’s staff meetings

All posts offered are subject to two satisfactory references and a enhanced DBS or PVG disclosure.

About You

As a Care Home Administrator, you will be professional, caring and enthusiastic and will be managing administrative systems and processes to support the General Manager in running the home effectively.

We are looking for someone who is well-organised, has strong IT skills, good attention to deal, excellent verbal and written communication skills and good telephone manner with good customer service orientation. You will have a flexible approach and have the ability to prioritise tasks.

Working towards an administration qualification at the equivalent of S/NVQ level 2 or higher is essential.

Working for Us

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• We will pay for your DBS / PVG disclosure certificate
• Induction and commitment to ongoing learning and development
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
• Aged 18-22 – we pay at least National Living Wage rate
• Pension contributions
• Paid holidays
• Free onsite parking