Back to Jobs

Customer Service Executive

TRI Consulting Ltd
London
A large Housing Association is looking for a Customer Service Executive on a temporary basis for approximately 3 months

Key responsibilities are as follows

As a Customer Service Executive you will have the required authority, budget, skills and support to creatively address the housing needs of your residents. You will be the main point of contact for residents and will be personally accountable for delivering services to residents in a small area patch.

You will be responsible for managing service charge estimates, collecting rent and service charges, ordering and managing repairs, managing estate and dealing with any tenancy or neighbourhood issues that arise. Where appropriate you may work with external Managing Agents for the delivery of company standards. Your services will be delivered locally where possible.

You will meet residents annually to identify their priorities for the year. You will take ownership for getting the job done and keep residents updated on the progress.

Where issues arise that you cannot deal with directly, you will work on behalf of residents and with other stakeholders, engaging services inside and outside to ensure their needs are met. However, you will retain responsibility when other people are involved, making sure that they do what they agree to do

Hourly rate PAYE £20.84 and £27.56 Umbrella

Essential Requirements

Ideally looking for someone with a good consistent background in Customer Services, a housing background would be advantageous
Excellent interpersonal skills and able to pick things up quickly
Excellent on Word & Excel
Must be immediately available or on short notice
Posted 2025-09-10

Recommended Jobs

Senior Data Scientist

Engineering Employment
London

Python, Pandas, NumPy, SciPy, SQL, Sci-kit Learn, TensorFlow Machine Learning, PyTorch, AWS A boutique Data Consulting company is looking for a Senior Data Scientist, you will be working with data …

View Details
Posted 2025-09-14

Water Field Technician

Shorterm Group
South London

Job Title: Water Field Technician Duration: Full time, Permanent Location: Various locations across projects covering mainly throughout the south east water areas and inside the M25, head office is …

View Details
Posted 2025-09-09

Class 2 Driver

GXO Logistics
New Malden, Greater London

Company description: GXO Logistics Supply Chain Inc. : Are you a skilled Class 2 (Cat C) Driver searching for a reliable, long-term role? Do you enjoy being out on the road and making custom…

View Details
Posted 2025-09-20

Plumber

Additional Resources Ltd
London

This full-time permanent role offers a salary range of £30,000 - £35,000 and benefits. What we are looking for: Previously worked as a Plumber, Heating Engineer, Plumbing Engineer, Plumbing …

View Details
Posted 2025-09-30

Field Sales Executive

SUEZ
Barking, Greater London

Contract type Permanent Working Pattern Full time Location based Barking Hours per week 37.5 Dates that interviews will take place W/C 13th October 2025 Salary £36,000 + £900…

View Details
Posted 2025-09-27

Employment Solicitor

G2 Legal Limited
London

⚖️ Employment Lawyer – Premier Opportunity in London Location: London Contract Type: Permanent | Full-Time Salary: Competitive + Bonus A leading UK law firm is seeking a talented Emp…

View Details
Posted 2025-09-24

NPD Manager - Food (FTC)

William Jackson Food Group
Greenford, Greater London

Overview We're on the lookout for a practical, proactive, and people-focused NPD Manager - Process Development (Maternity Cover) to help us bring new products to life smoothly and successfully. This…

View Details
Posted 2025-09-24

Partner -Tax (Various specialisms)

ARM Recruitment
London

Job Details Confidential Partner Opportunities – Tax  Due to growth, we are seeking dynamic, high-performing professionals for confidential partner-level roles in a leading global advisory firm.…

View Details
Posted 2025-09-19

Lender Due Diligence Assistant Director / Director

Robert Half
London

Lender Due Diligence - Associate Director/Director Are you ready to advance your career in a collaborative and inclusive culture committed to delivering excellence for its clients? We are currently …

View Details
Posted 2025-09-11

Conveyancing Paralegal

Clear IT Recruitment
Romford, Greater London

My client is looking for a Residential Property Paralegal to join their growing team in Romford, East London. My client is currently in the process of driving the firm forwards, whilst keeping to t…

View Details
Posted 2025-09-11