KAYALI Retail Fragrance Consultant - Selfridges - London
- Deliver a luxury, personalized service to every customer.
- Guide customers through Kayali's scent families, layering techniques, and brand storytelling.
- Support the counter in achieving daily and monthly sales targets.
- Maintain a strong understanding of product benefits, innovation, and brand DNA.
- Participate in ongoing training to refine selling and fragrance education skills.
- Confidently communicate the Kayali brand message and visual identity.
- Support stock checks, replenishment, and tester upkeep.
- Maintain merchandising and hygiene standards throughout the counter.
- Assist with operational tasks to always ensure counter readiness.
- Support in-store events, sampling activity, and masterclass moments.
- Drive traffic through proactive customer outreach and traffic-stopping.
- Minimum 2 year of retail experience within beauty, fragrance, or luxury.
- Strong interpersonal and selling skills with a passion for fragrance.
- Confident, energetic, and comfortable approaching new customers.
- Organized, reliable, and able to work in a fast-paced retail environment.
- Ability to work weekends, late nights, and peak periods as required.
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