Senior Account Manager

Senior Account Manager
Remote- Home Based
Competitive + Benefits

About us…

Solaris Health is a strategically focused medical communications agency operating globally in areas of unmet medical need. We combine science, insight and creativity to deliver compelling programmes that change medical practice.

At Solaris Health we see the potential of ideas, brands, clients, and most of all our people. So, to help you achieve yours, we have put together a clear definition of what your job involves.

About the role…

We are looking for a committed and motivated client service team member with significant experience in the healthcare agency environment to join our friendly and dedicated team.

In this role, you will be the day-to-day point of contact for our clients, ensuring that campaigns run on schedule, within budget, and to a standard that exceeds expectations.

You’ll bring strong interpersonal and project management skills to ensure that projects progress smoothly. Working closely with our wider team, you’ll have the support needed to effectively manage multi-faceted projects.

Key Responsibilities:

• Taking the lead on client briefs, acting as the primary point of contact, and fostering positive and productive relationships.
• Beyond operational excellence, you will have the ability to influence and implement longer-term brand strategy, formulate insights, understand client needs, and communicate these to relevant teams in an engaging way.
• Managing projects efficiently to ensure they are delivered on time and within budget while exceeding client expectations.
• Proofreading work with a meticulous eye for detail.
• Potential involvement in pharmacovigilance monitoring, recording, and reporting for a range of clients.
• Having a well-rounded understanding of the pharmaceutical and healthcare marketing industry, with a passion for different marketing disciplines reflected in your work.

• The role may also include pharmacovigilance monitoring, recording, and reporting for a range of clients
• Managing client budgets, providing regular updates, tracking POs, and controlling external costs.
• Adhering to deadlines and proactively flagging any potential issues in advance.
• Completing daily timesheets via EASL.

About the person…

• Proven experience as a Senior Account Manager or Account Director within a medical communications agency.
• Ability to define and execute client strategy, manage relationships, and drive successful outcomes.
• Leading client meetings to influence marketing strategy and drive agenda.
• Strong presentation and influencing skills.
• Experience in assessing and presenting creative work, both from a strategic and emotional perspective.
• Digital expertise across a range of platforms and channels.
• Ability to work collaboratively within a team as well as independently.
• A relevant bachelor's degree (e.g., Biosciences, Marketing, Communications, Advertising) or an equivalent qualification is advantageous.
• Excellent communication and organizational skills.
• Ability to adapt, take initiative, and manage workload effectively.
• A growth mindset with a desire for continuous development.

And in return…

Apart from working with a cracking bunch of people, we have several initiatives to help nurture our talent as well as some nice perks to make life a little easier:

• Flexible remote working arrangement
• Highly competitive salary
• 25 days holiday plus bank holidays
• Private pension scheme
• Health cash plan
• Electric Car Salary Sacrifice Scheme
• Discount scheme on cinema tickets across the UK
• Online Learning Development programme (LinkedIn Learning)
• Dell Advantage Discounts (discounts on Dell products)
• MISSION Share Incentive Plan

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to disabled people who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.

If you are interested in finding out more about this exciting role, please contact our Resourcing Business Partner, Nathan at [email protected]

We are also a part of…

The MISSION Group Plc. is The Brand Performance Group.

Delivering measurable, results-driven campaigns as the preferred creative partner for real business growth. We offer top-tier agencies, strategic specialisms and global reach delivering outstanding performance for brands. We call it Work That Counts™

Over 1,100 people across 25 locations and 3 continents

#LI-Hybrid

#LI-NFORD