Technical Operations Engineer

CHAOS Inc. is a global technology company delivering next-generation capabilities to the defense and critical industrial sectors. Founded in 2022 by a seasoned leadership team CHAOS has quickly become the place where world-class multi-disciplinary engineers come to build mission-critical technologies. CHAOS has a mission-focused culture dedicated to solving the toughest technical challenges. Its unique agile engineering approach enables rapid prototyping while deep partnerships with defense and industry ensure real-world solutions.

Role Overview :

Technical Operations Engineers sit at the intersection of technology and real-world mission environments. Youll ensure CHAOS systems operate flawlessly in the field integrating hardware and software diagnosing complex system issues and delivering rapid fixes and improvements.

This role is ideal for someone who thrives in dynamic hands-on settings comfortable with Linux terminals network traces and hardware wiring as much as Python scripts and dashboards. Youll be embedded with customers integrating CHAOS systems into existing infrastructure and ensuring reliability under real-world conditions.

Responsibilities :

• Integrate CHAOS software sensors and RF devices with customer systems both physically (networking power and hardware bring-up) and via software interfaces (data pipelines APIs).
• Debug complex edge issues spanning hardware software and networking layers.
• Develop scripts diagnostics and automation tools to improve reliability and observability.
• Capture operational feedback and collaborate with internal engineering teams to drive product improvements.
• Document system configurations troubleshooting steps and lessons learned for both internal and customer audiences.
• Travel (typically up to 50%) to customer and test sites for deployments troubleshooting and mission support.

Minimum Requirements :

• Strong technical foundation with a degree in Engineering Computer Science Physics or related field or equivalent hands-on experience.
• Deep familiarity with Linux environments; comfortable with SSH networking tools and system-level debugging.
• Strong problem-solving instincts able to work independently and under pressure in the field.
• Understanding of networking protocols hardware interfaces and distributed system concepts.
• Experience integrating or maintaining hardware or sensor systems.
• Proficiency in at least one scripting or programming language (Python Bash or similar).
• Willingness and enthusiasm for travel and on-site technical work.

Preferred Requirements :

• Experience in systems integration field engineering or technical operations for complex deployments.
• Background in defense aerospace or other mission-critical environments.
• Familiarity with telemetry data integration or IoT-style architectures.
• Understanding of RF systems SDRs or radar technologies (highly valued but not required).
• Experience with cloud and edge computing environments (Docker Azure AWS etc.).
• Excellent communication and documentation skills able to bridge technical and operational perspectives with clarity and composure.

Why CHAOS

• Health Benefits: private medical dental and vision benefits (for employees & dependents) will be 100% paid for by the company
• Additional benefits : 5% pension match
• Compensation Components: competitive base salaries generous pre-IPO stock option grants relocation assistance (coming soon!) annual bonuses
• Company Size: 150 employees and counting!
• More About Us: Were building the next generation of aerospace defense and critical industry technologies with a seasoned team of mission-focused individuals. We were founded in June 2022 and our goal is to become the platform where world-class engineers come to solve critical real-world problems. We use agile engineering approaches which enable rapid prototyping deep partnerships with the defense industry ensuring real-world application and our newly-invented Coherence platform (through which weve made a fundamental breakthrough) improves sensor performance and decision-making in real-time. As of April 2025 we have raised $490M (including a $275M Series C at a $2B valuation) from some of the most prominent VC funds and investors including Accel NEA 8VC and Valar. With a managing team that includes Epirus founding members (responsible for building a $1.5B company from scratch) key drivers from Palantir (instrumental in Palantirs growth to $1B in revenue) we are well-positioned to become one of the fastest growing companies to date!

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