Veterinary Hospital Driver

Description

Contract: Permanent, full time (Monday – Friday 10am-6:30pm)
Salary: £26,872 per annum (plus £3,954 for London Weighting Allowance)
Location: Victoria Animal Hospital, with travel across London (and further afield on occasion)
Closing date: Sunday 16th November 2025
Interview date: Monday 24th November 2025
We are looking for a confident driver who knows their way around London, to join our Veterinary Team as a Veterinary Hospital Driver! You will play a crucial role by providing essential transport services in one of our Blue Cross ambulances!
More about the role
Our Hospital Drivers provide a pet transport service by collecting and returning sick and injured pets for owners who are unable to bring them to the hospitals themselves through illness, age or disability. You don’t have to have any professional experience of animal handling as basic training will be provided but personal experience of caring for animals would be advantageous.

In the role, you are responsible for booking appointments for approved clients using our booking framework and planning your route accordingly. This role covers inter-hospital transfers across our other sites in London, but you will also be expected transport animals to and from our rehoming centres such as Burford and Southampton.

You will need to ensure regular vehicle checks before travelling to ensure yours and the animals safety when travelling. There are regular cleaning schedules to follow and you will also organise any vehicle maintenance as required.

We have a hospital driver email which you will be a part of so you will use this email inbox to manage booking appointments for approved clients and communicating the application process to new, potential clients. You will also process payments for appointments and procedures which involves cash handling and reconciliation.

You may also be required to provide reception support, which can include greeting visitors and clients, answering and directing phone calls, handling enquiries via email and maintaining a welcoming front desk area. Full training will be provided to ensure you feel confident in carrying out these tasks.
About you
Our Hospital Drivers play a huge part of helping our clients and their beloved pets so being kind, courteous and understanding really matters in this role.

This role would suit a comfortable driver who can keep on top of paperwork such as journey records and mileage. No experience in this role is necessary however a full UK driving licence is essential.

Your days will be varied, working with different teams in different counties so being a good communicator is the key to success as a Veterinary Hospital Driver.

While you’ll often be out and about working independently, you’ll never be on your own as you’ll be part of a friendly, supportive team that always puts the animals we care for, and the people who love them at the heart of everything we do.

Knowledge, skills, and experience:

Valid, full UK driving licence

Customer-facing experience

Experience caring for or handling animals

It would be great (but not essential) if you also had:

Knowledge of the London area and road system

Understanding of confidentiality and data protection

Interacting with a wide variety of people

Experienced in using IT functions (Word, Outlook, Excel)

How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today. In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are. Our generous benefits package includes:

Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)

Programmes for physical and mental wellbeing support

Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family

Free physiotherapy advice and face to face intervention

Health cash plan

Unlimited access to an employee assistance programme

Pension scheme with enhanced employer contribution

Professional fees paid with Continuing Professional Development and personal development support.

Life assurance

20% discount on Pet Plan pet insurance

Enhanced family friendly policies

Recognition scheme

Annual volunteer days

Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the