Business Banking Direct Relationship Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Banking Direct Relationship Manager .

This is an exciting opportunity to acquire, retain, and expand relationships with Business Banking customers. You’ll maximise profitability by identifying customer needs and recommending appropriate solutions. You’ll provide dedicated relationship management with accountability for business development, service, risk, and operational delivery.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Optimise existing client relationships by assisting in the delivery of solutions, products, and services appropriate to meet customer needs
• Seek new opportunities by nurturing existing relationships to identify new business prospects
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Deepen understanding of our clients through pro-active credit risk assessments and customer due diligence reviews

To be successful in this role you should meet the following requirements:

• Commercial lending experience is essential
• Experience of working in a commercial environment, i.e. Business/Corporate Banking preferred
• Client/customer-facing experience with a passion for delivering excellent customer service
• Well-developed written and verbal communication skills, with the ability to influence and share information in a clear, concise and accurate way
• Relationship management skills with the ability to build effective networks across business areas
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with regulatory processes

This is a hybrid role, based in London.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected] .