Deckers Brands eCommerce Operations Representative (6 Month FTC)
- Process manual refunds when required; set up site credits and process order cancellations requested by the warehouses
- Monitor in-house systems and process entries accordingly, such as orders held for correction, escalate awaiting returns and cancelling orders
- Raise invoices to collect outstanding payments from customers where the charge has failed
- Support with chargeback activities and PayPal disputes
- COME AS YOU ARE: You will champion inclusivity and openness to be your authentic self.
- BETTER TOGETHER: You are a natural collaborator, inspiring others to foster a sense of belonging.
- COMMIT TO CREATE: You are curious and open to innovation and bringing new ideas.
- OWN IT: You are motivated by delivering results and support others to do the same.
- DO GOOD AND DO GREAT: You inspire to do greater things, to create opportunities to better the business and our world for the future.
- Experience in customer service, logistics or fraud is welcome
- Proficient in Microsoft applications, particularly in Excel & PowerPoint
- Fluency in additional European languages is a plus, but not essential for this role
- 27 Days Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
- Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
- Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
- Hybrid & Flexible Working Environment
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. #LI-LJ1 #LI-FC1 #LI-LZZ1 #LI-NS1 #IND
Recommended Jobs
Principal SDET
If you love beauty, you’re in the right place. As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for wor…
Senior Sales Manager - Programmatic
A fantastic opportunity to join one of the fastest-growing programmatic businesses! Their custom and white-label omnichannel programmatic offerings are key to their success! They are looking for a…
General Practitioner
Job title: General Practitioner Location: Carpenters Practice Salary: Up to £112,500 depending on experience Hours: Up to 5 sessions per week Help us to deliver great primary care by im…
History Teacher - Outstanding School - Lambeth (September...
History Teacher - Outstanding School - Lambeth (September Start) Are you a passionate and knowledgeable History Teacher looking to join a high-achieving school where curiosity, academic excellence …
Admin Assistant Role - ASAP Start
We are a leading education recruitment agency dedicated to connecting exceptional teaching and support staff with schools across the UK. Due to continued growth, we are looking for a highly organised …
Sprinkler Fitter
Fire Sprinkler Fitter - Heathrow Airport Location: London Heathrow Airport Shift Pattern 9pm - 5am (Monday - Friday) Join Trinity Fire & Security Trinity Fire & Security Systems is looki…
Technical Director / Associate Director: Ground Engineering
Technical Director / Associate Director - Ground Engineering Team: In this pivotal senior role, you will drive the technical development of our Ground Engineering team while strengthening its capabil…
Trainee Dental Nurse
Multiple opportunities available across dental practices in London Are you looking to start a career in dental nursing? We are currently recruiting Trainee Dental Nurses for dental practices acr…
Team Assistant - HNWI Family Office
On behalf of our client, we are looking for a proactive and tech-savvy Team Assistant to work alongside the Principal's EA providing day-to-day administrative support as directed. The role covers gen…
Senior Account Manager (Hiring Immediately)
Orgvue is a leading organizational design and planning software platform that captures the power of data visualization and modelling to build more adaptable, and better performing organizations. HR, …