Principal Product Manager

We're a new team operating with startup urgency to create new customer growth. Expect end‑to‑end ownership-rapid experimentation, fast shipping, and leaning in wherever the work takes you, beyond your job title. If you're ambitious, hard‑working, and excited to build 0→1 against tall ambitions, you'll thrive here.

• Partner with UX to run continuous discovery loops with real customers-design, test, learn, repeat.
• Rapidly prove or disprove our next inflection points-frame hypotheses, ship scrappy experiments, decide with evidence.
• Own the backlog end-to-end-prioritise ruthlessly, write crisp stories, and unblock delivery.
• Build and communicate a living roadmap that aligns squads, leadership, and Tesco's business strategy.
• Define, instrument, and drive our North Star metrics-create a clear path from experiments to measurable outcomes.
• Balance now vs next-deliver value today while de‑risking and realising the long‑term vision, always customer‑first.
• Partner with internal and partner engineers to deliver at venture speed-balance quality vs speed; design for scalability, robustness, and secure, production‑ready releases
• Craft, evolve, and evangelise a living, customer‑anchored product vision and strategy-tell a compelling story that excites stakeholders, aligns teams, and ladders into Tesco's growth strategy.

• Bias to action: you move from idea to test to live quickly, and learn in the wild.
• Scrappy and resourceful: you ship with the tools to hand; progress over perfection.
• Customer‑obsessed: you validate with customers and let insight drive decisions.
• Ownership: you take responsibility for outcomes, not just tasks.
• Transparent communicator: you keep the team and stakeholders in the loop, early and often.
• AI‑forward: you use AI to accelerate research, synthesis, and delivery.

Relevant Experience

• -Retail/e-commerce
• -Experience working in a start-up / scale-up
• End‑to‑end product leadership: apply UX/UI principles to ship intuitive experiences; turn customer research into strategy and outcomes; lead Agile delivery of small, high‑impact increments, grounded in customer empathy and high EQ.
• Evidence‑led growth at venture speed: run experimentation programs at scale (A/B, MVT) with Optimisation teams; translate insights into OKRs and prioritisation.
• Data, ML & platform fluency: leverage ML concepts to build impactful features; partner on large‑scale data platforms to improve availability, performance, and security; define and instrument metrics that matter.
• Technical & operational excellence: understand how large systems interact; monitor uptime, SLOs, and latency; collaborate with engineering to balance speed with quality, scalability, and robustness.
• Commercial acumen & influence: know the commercial drivers and P&L levers; advise on market research techniques and future trends; influence senior stakeholders to land product, business, and tech OKRs.

Operational Skills

• Customer discovery & UX: plan and run UX/UI and market research, build deep customer empathy, and translate insight into clear problems, jobs, and value props.
• Hypothesis‑driven product craft: design experiments, validate at speed, apply lean/agile methodologies, prioritise ruthlessly, and build/communicate a living long‑term roadmap.
• Data, ML & analytics fluency: instrument North Star metrics, analyse funnels/cohorts, partner on data engineering, and apply practical ML to drive outcomes.
• Technology delivery in enterprise retail: navigate Tesco/partner stacks, apply best practice enterprise architecture, balance quality vs speed, design for scalability, robustness, and security.
• Strategy & commercial acumen: create product vision and strategy that ladders into Tesco's growth goals; apply strategic thinking, problem solving, finance and procurement know‑how to unlock delivery.
• Influence, change & learning: crisp communication and storytelling, stakeholder alignment and influencing, relentless curiosity, and enabling change across teams.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.