Account Manager - Paid Search

JOIN OUR JOURNEY

Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent.

Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve, which our employees agree with, evidenced by being a Campaign ‘Best Place to work’ for the last 5 years in a row, Campaign's Independent Agency of the Year 2024 and The Sunday Times Best Places to Work 2025. We are IPA Effectiveness accredited, an IPA People-First agency and widely awarded including a double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites.

Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, Sharps Bedrooms, SunLife, Standard Life, Laithwaites Wine, EMMA Mattresses, Save the Children, Mind, Guide Dogs, , Alzheimer’s Society, RNLI and Clearscore.

OUR VALUES

• Commit to Doing the Right Thing (Act with integrity and accountability)
• Help People Flourish (Invest in people)
• Dig Deeper to Understand Better (Data driven curiosity)

OUR COMMITMENT TO YOU

Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties.

On top of that, we offer extra benefits, which make life at Medialab even more rewarding:

• Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme.
• Hybrid Working – Balance between home and office. We welcome requests for flexible working arrangements from the commencement of employment.
• Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.
• Supporting Families – Enhanced parental leave, flexible working and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.

THE OPPORTUNITY

We are hiring for a Digital Account Manager to play an integral role within one of our
Client Planning teams, requiring deep experience and understanding of digital paid
media activation, specifically Search. This role will serve several key clients across various digital channels, including but not limited to paid search, display and online video, as well as some paid social campaigns.

This role requires a strong understanding of how to set up, monitor and optimise digital campaigns and be able to report back to clients on key trends. The position offers significant room for growth and career progression with training provided to cover any knowledge gaps. The primary focus of this role is across Google Ads, however, if you have broader digital
experience, this role offers an opportunity to utilise your channel knowledge or learn new channels. You will be responsible for managing large digital budgets, with a strong emphasis on activation. Ensuring best practices are in place and delivering strong performance will be key aspects of the role.

YOUR ROLE AND IMPACT

You will be working across two key accounts in the retail and financial services sectors,
driving best-in-class digital performance strategies; with varied budgets from £3mil to
£20mil. One client operates globally across Europe, Canada and Australia, while the other is undergoing an exciting transition from a performance-led model to a brand-focused approach, making this the perfect time to join. This role, whilst focusing on search, offers the opportunity to work across multiple channels, including Social and Display/Video. In addition, there will be the opportunity to get involved in new business, which is growing due to new client wins and growth within the current client set.

WHAT YOU WILL BRING TO THE ROLE

Essential Skills:

• Expert skills in paid search activation is vital. This should be complimented with
  the ability to use tools like Google Analytics and strong working knowledge of
  measurement and tracking.
• You will be working closely as part of a client planning team with daily interaction,
  so we require strong interpersonal and communication skills.
• Performance delivery experience.

Nice to Have:

• Line management experience where you have managed and developed Account
  Executives, ensuring that they are given the direction and skills to exceed client
  expectations.
• Experience with planning tools such as: Touch points, You Gov would also be a
  plus.
• Experience working across Social and Display.