Vacation Assistant

Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.

Temporary Vacation Assistant

Dinwiddy House, Kings Cross, London, N1 9NF

£13.98 per hour

35 hours per week

Sanctuary Students are looking to recruit enthusiastic and self-motivated Vacation Assistants to work at our Dinwiddy House accommodation in London. We use our accommodation over the summer period for conferences, summer schools and for accommodation bookings from members of the public.

Our offices are open from 08:00 until 20:00, Monday to Sunday and the successful candidate will work varied shifts between these hours.

The role of Vacation Assistant will include:

• Providing general administrative support to the management team
• Helping the Site Management team to ensure the smooth running of accommodation
• Welcoming and greeting new arrivals and all visitors on site and giving directions and acting as the first point of contact for our customers
• Carrying out administration duties such as booking in residents, accommodation inventory checks, and processing payments
• Transporting linen/kitchen sets around site

Skills and experiences:

• Some experience of undertaking general hospitality, administration and customer service duties
• Experience in understanding and following simple verbal instructions
• Excellent customer care and communication skills
• Basic user of Microsoft Office including Word and Excel

Why work for us?

Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• £13.98 per hour
• 25 days annual leave (pro rata)
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme

Job Reference:228190

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.