Assistant Manager

Compass Group
Hammersmith and Fulham, Greater London

Assistant Manager – Drive Service, Standards & Smiles

Join our team as an Assistant Manager and play a key role in delivering great food, great service and great experiences every day. You’ll support the General Manager in running a smooth, successful operation—leading the team, delighting customers, and keeping our standards sky‑high.

What you’ll be doing

Create brilliant customer moments

  • Champion our brand standards and bring promotions to life.
  • Support hospitality delivery and spot opportunities to upsell.
  • Build strong relationships with our on‑site client and act as a trusted point of contact.
  • Keep our retail areas stocked, appealing and ready for service.

Keep the numbers on track

  • Support GP monitoring and cost control.
  • Maintain accurate sales, cost and purchasing records.
  • Help plan effective labour schedules and reduce unnecessary spend.
  • Play your part in reducing waste and improving efficiency.

Lead, support and grow our people

  • Motivate the team and communicate key targets.
  • Manage time and attendance through OurTime.
  • Help recruit great people and support training compliance.
  • Encourage development, engagement and regular team conversations.
  • Escalate and support with any performance or conduct concerns.

Champion safety, always

  • Take responsibility for safe working across the unit.
  • Ensure incidents are reported and investigated.
  • Keep training records up to date and promote our HSE campaigns.

And when needed…

  • Support functions, hospitality and wider operations.
  • Be flexible to help across nearby units when required.

Essential

  • Experience supervising or leading a team in catering, hospitality or facilities.
  • The ability to motivate others and support their development.
  • Strong organisational skills and a passion for excellent service.
  • Confident communication and a positive approach to feedback.
  • A proactive, problem‑solving mindset and the flexibility to adapt.

Desireable

  • Previous supervisory or assistant management experience.
  • Interest in working toward a Level 3 Management qualification
We ensure you\\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury\\'s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

About Us

As part of Compass you\\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\\'s biggest businesses.

Job Reference: com/2702/40839001/52793212/SU #Energy

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Posted 2026-03-06

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