Data Centre Engineer

Data Centre Engineer

Croydon

Permanent

Shift based – 14 days on and 7 days off

We’re looking for a Data Centre Engineer (Managed Services Engineer - Structured Cabling) to play a key role in supporting our Data Centre operations in Croydon. In this role, you’ll be at the heart of our mission – to ensure seamless connectivity and robust infrastructure through hands on Data Centre Operations. You’ll provide 16/7 support on 8 hours shift, keeping critical systems smoothly running for our clients.

We’d like you to bring your expertise in the installation and fault finding of Structured and Voice Cabling systems and preferably hold or working towards CCNA (Cisco Certified Network Administrator) or CompTIA Network+ certification.

As a Data Centre Engineer, you’ll be the go-to expert for tackling service calls – whether its resolving faults, provisioning new solutions or driving Business as Usual (BAU) projects and approved change works. You’ll also ensure that all calls allocated to you are delivered within NG Bailey’s clients Service Level Agreements (SLA).

Some of the key deliverables for this role include:

• Be responsible in ensuring all calls allocated are delivered within NG Bailey’s clients Service Level Agreements (SLA).
• Monitor the quality and productivity against programme and maintain daily site records and reports.
• Ensuring design and installation meets internal and client specifications and statutory requirements.
• Have evident experience working within ‘Live’ Customer sites.
• Have evident experience of the installation of Structured and Voice Cabling Systems
• Be fully conversant with the setup and operation of Fluke Analysers
• Locate and rectify faults on structured cabling systems
• Demonstrate the ability to interface with customers with a professional and informative approach

What you’ll be looking for:

• Solid working knowledge of networking, able to rack/stack, decommission, upgrade Networking Equipment and Devices.
• Proven experience of the installation of Structured Cabling Systems
• Strong Cabling and patching background for both Copper and Fibre
• Fully conversant with the setup and operation of Fluke Analysers
• Able to locate and rectify faults on structured cabling systems and standalone
• Working towards or Current, Cisco CCNA or CompTIA N+ qualification
• ITIL Foundation
• Certified Network Cable Installer (CNCI)
• Knowledge of Nlyte and/or iPatch imVision
• Voice Systems
• IOSH Working Safely
• Lone working, the ability to work remotely
• Ability to engage with customers in a professional, clear and confident manner, delivering information that builds trust and strengthens relationships

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LP1