Branch Membership Services Manager

About this Role

This post is a UNISON Southwark Branch vacancy. It is not a UNISON employed post.

Applications are welcome on a secondment basis.

UNISON Southwark is currently recruiting for a part-time Branch membership services manager.

Members of the branch are people working in Local Government, schools and colleges and for private contractors providing public services. We are part of the Greater London Region of UNISON and actively participate in national and regional union activities.

You will be responsible for the delivery of high- quality customer focused membership services, seek to continually improve our services, increasing member satisfaction and improving retention rates and to manage the administration and organisation of the Branch office.

To succeed in this new role you will need:
• Demonstrable experience of providing an administrative service in a busy office environment
• Experience of providing excellent service to a wide range of service users including trade union members and trade union officers and other trade unions third party service providers
• Demonstrable team working skills
• Strong computer literacy and working knowledge of Microsoft packages at an intermediate level (minimum requirement)
• Experience in the use of databases, including the production of tailored reports
• An awareness of the UK General Data Protection Regulations (GDPR) and other data protection and confidentiality requirements

The closing date for receipt of applications is Friday 17th October 2025 at 17:00 hours.

Further information

How to Apply
To apply for this opportunity, please see the job description and person specification below, and download and complete the application form and disability monitoring form.

Please note that ONLY the attached application form will be accepted.

The completed application form along with the Disability Monitoring Form should be sent by email to: [email protected]

Applications must be received by 17:00 Friday 17th October 2025

Interviews will be held on 11th and 12th November 2025 (TBC)

Please note that if you do not hear from us you have not been shortlisted on this occasion.
About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Please note that this post is not a UNISON employed post.