IBA Account Handler
Job Description
IBA Account Handler
Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you’re encouraged to shape your role and build a career across a wider group.
Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include:
- Investigating and allocating cash
- Leading credit control activity and ensuring prompt debt collection
- Processing payments for claims and return premiums
- Producing accurate, timely MI reports
- Working with internal teams and external partners to resolve queries
- Preparing and issuing statements of account
- ️ Ensuring adherence to FCA CASS 5 Client Money Rules
- ️ Maintaining accurate ledgers and financial records
- Identifying potential bad debts and escalating where required
- Building strong working relationships to support financial performance
What you'll need to succeed
- Previous experience in an IBA role
- Strong MS Office capability
- Knowledge of Global XB (advantageous)
- Excellent written and verbal communication skills
- Ability to influence stakeholders and resolve issues effectively
- A proactive, resilient, and professional approach
- Competitive salary
- 10% employer pension contribution (with 5% employee input)
- Generous annual leave allowance
- Private medical insurance
- Annual bonus scheme
- Discounts at major retailers, gyms, restaurants, and more ️
- Access to wellbeing initiatives and career development support
- A vibrant, inclusive culture with regular social events and recognition programmes
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4736360
Recommended Jobs
Business Studies Teacher - Academic Rigour - Redbridge
Business Studies Teacher – Drive Academic Rigour in GCSE/A-Level Business and Economics – Redbridge An academically rigorous secondary school in Redbridge requires a highly capable Business St…
Part-time Housekeeper needed in Hampstead, London, Job ID J200C0R
This lovely family based in Hampstead, London, is looking for a Part-time Housekeeper to maintain their property. All general Housekeeping duties are required in this role. Working hours: Tuesday …
Senior Talent Partner (Hiring Immediately)
Senior Talent Partner Reports to: Head of Performance and Development Location: Hybrid, Central London (Chalk Farm) Compensation: Up to £60,000 KPI’s: Time to hire | Hiring manager satis…
Year 1 Teacher — Good School — Lambeth — January 2026 start
An ambitious Year 1 Teacher is required by a warm and well-resourced Good primary school in Lambeth . This Full-Time Year 1 Teacher post has a January 2026 start; the successful Year 1 Teac…
Account Manager, Programmatic (Hiring Immediately)
About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneerin…
Director of Fundraising
This is an extraordinary time in international relations and the demand for our work at Chatham House, as a world-leading policy institute with a record of more than a century of independent research…
Engagement Manager II (Hiring Immediately)
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwor…
Part-time Nanny-Housekeeper in Battersea, London, Job ID J1FF3E
This family in London needs a part-time Nanny-Housekeeper to care for their school-aged child and maintain the property. All general Nanny Housekeeping duties are required in this role. This role is …
Engineer - Traffic Schemes
Job Category : Engineering & Surveying Location : London Borough of Havering Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary: £30.00 Jo…
Marine Insurance Consultant - Specialist Advisory Practice
44270 Marine Insurance Consultant – Specialist Advisory Practice Location: London Salary: Up to £100,000 I’m partnering with a specialist insurance advisory organisation that provides M…