Partner Technical Manager
- Oversee the technical execution of multiple concurrently running “Coaching” projects, managing scope,value, and quality.
- Conduct quality assurance audits, host technical training calls, and provide troubleshooting support for partners and their clients.
- Own resolution plan for technical project roadblocks.
- Assess and design technical-focused partner enablement programs.
- Foster collaboration with teams including Services, Technical Support, Customer Education and Sales.
- Lead and contribute to process improvement projects to further refine the partner customer lifecycle.
- 3+ years of WalkMe professional services or related web or mobile development experience.
- A solid understanding of HTML, jQuery, CSS and website frameworks, features and technicalities.
- The ability to explain technical concepts to non-technical audiences.
- Experience providing customer facing hands-on troubleshooting and coaching demonstrations.
- At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.
- Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
- WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
- WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
- WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
- Robust Retirement Contributions: Ask HR about the specific offerings for your region!
- SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.
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