Sales Administrator

Gem Appointments

North Acton, Greater London

We are recruiting for a Sales Administrator to support the sales team by managing administrative tasks, coordinating customer communication, and ensuring smooth sales operations. This role helps optimize sales productivity by handling order processing, data management, and customer service functions.

Main Job Responsibilities

- Keep up-to-date records of customer base including telephone numbers, contact names

- To record all customer/supplier conversations and action as necessary

- Ensure that information given to customers is accurate as possible and that they are kept informed of any developments that might have adverse effect on them (i.e. over credit limit / late deliveries etc.)

- Ensure follow-up actions (returning calls, account application forms, RMAs, PODs etc.) are completed within the promised time scales

- Support colleagues and Group Manager at a high level when necessary

- Any other duties as requested by the company from time to time

Specific Duties

* Entering Sales Orders and Purchase invoices

* Preparing orders i.e. picking/packing, checking against manifest

* Accepting deliveries and checking them

* Answering telephone in a good telephone manner, e.g. clear/concise/friendly

* General filing

* Payment of suppliers as directed

* Processing RMA’s to customers and suppliers

General

- Follow all company procedures

- Attend stock checks

- Attend sales meetings when requested by the Group Manager

Skills Required

- Communication, teamwork

- Time management

- Keyboard

- PC Literate

Other Requirements

- Friendly, enthusiastic, determined, flexible, self motivated, reliable, conscientious, team player, sense of humour, achievement motivated, able to work under pressure, interest in technical issues.

Office Based

Nearest train station: North Acton

Limited parking

Posted 2025-12-03

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