Bike Hub Operative

Join Our Team As A Bike Hub Operative!

Do you have a passion for working outdoors and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved?

If you answered yes to all of the above, we want to hear from you today!

Rate of pay: 13.85 per hour

Full Time: Monday to Friday - Split Shifts (7am - 10am, Return in the evening 4:30pm - 7:30pm) OR 07:30am - 7:30pm (Mon-Thurs)

Contract Length: Temporary Ongoing

Location: Field Based - London - Waterloo Station (Potential to be required to work surrounding nearby areas)

Proposed Start Date: 26th October 2025

Key Responsibilities:

- Overflow Management: Efficiently manage the overflow of bikes at Waterloo station by relocating excess bikes to a storage hub located 100 meters away.

- Overnight Storage: Securely store bikes overnight in the designated storage hub.

- Morning Operations: In the morning, retrieve bikes from the storage hub and place them back in the docking station to ensure availability for customers.

- Customer Service: Provide excellent customer service by addressing any queries or concerns from customers.

Requirements:

- Comfortable with working outdoors

- Basic DBS Check & 3 years referencing

- Excellent face to face customer service skills

Working at Serco, you'll have a can-do attitude with a genuine passion for excellent customer service and enjoy helping people. And with us, you're not just another employee. You're an individual, and this is how you'll be treated. With your dedicated management team with you every step of your career, you'll be joining us in a proudly diverse and inclusive workplace and will enjoy a relaxing break time in one of our many themed break-out areas.

If this sounds like the job you are looking for, click apply today!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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