Junior Operations Engineer - MCR

JOB BAND: C
CONTRACT TYPE: 9 Month Fixed-term Contract, Full-time / Attachment, Full-time
DEPARTMENT: BBC Technology operations - MCR
LOCATION: London Broadcasting House
PROPOSED SALARY RANGE: Include salary range including currency icon e.g. £32,200 - £37,200 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

PURPOSE OF THE ROLE

The Master Control Room (MCR) group within Technology Operations operates and supports control rooms located at BBC sites both in and out of London, providing a comprehensive monitoring and switching service to the output divisions.

As a Junior Operations Engineer in the MCR Distribution Team in London you’ll be part of a team responsible for content contribution feeds for News and Radio, alongside the management of devices critical to broadcasting domestic radio and World Service, including playout and assembly of services.

WHY JOIN THE TEAM

Technology Operations is responsible for keeping multi-media output available 24/365 across the BBC. The MCR team are critical to getting content where it needs to be, in the format required, to keep the BBC on air. You’ll be working in a live broadcast environment alongside a team of dedicated engineers, with the opportunity to develop within the Operations Engineering job family.

YOUR KEY RESPONSIBILITIES AND IMPACT:

• Playout: Ensuring playout schedules are correctly loaded into the automation systems. Manually intervene in response to playout incidents, recovering output as quickly as possible. Acting as an out-of-hours contact point to amend playout schedules or replace content at the request of editorial or channel management staff.

• Contribution: Setting up programme contribution feeds to hand on to studio staff as appropriate. Carrying out line-ups of incoming feeds for transmission and arranging backups as necessary.

• Monitoring: Carrying out reactive and proactive monitoring of programme output leaving MCR. Responding to alarms indicating potential issues with output integrity, or fault conditions with broadcast infrastructure, and respond appropriately.

• Distribution: Assisting with the transfer of radio networks between studios and external sources, ensuring World Service distribution switching schedules are accurately loaded and following up scheduling queries with channel management teams and transmission contractors.

• Accurately logging all output-affecting incidents, escalating to Duty Operations Managers or editorial staff as appropriate including authoring or contributing to Post Incident Reports.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Experience working within a broadcasting or live production environment, or demonstrable relevant experience in a related discipline.

• Demonstrable experience of outstanding and adaptable communication skills, for example working with colleagues around the globe, for whom English is sometimes a second or third language or explaining technical concepts to non-technical colleagues.

• Demonstrable attention to detail and the ability to manage multiple conflicting priorities, for example dealing with technical information in a pressured environment.

• Good working knowledge of, or demonstrable interest in audio and video engineering principles

• ‘Safety first’ attitude; able to follow and adhere to safe systems of work at all times

DESIRED:

• A good understanding of BBC domestic radio and/or World Service output.

• Experience of working in a control room environment

• Experience working with or supporting one or more of the following systems: BNCS, Pharos/Evertz Mediator, VCS, Morpheus playout.

• Experience of working with or supporting one or more of the following technologies: Audio/Video over IP, Peer-to-Peer content delivery, IT Networking, Content Management Systems, Linux/Windows operating systems, Audio/Video baseband routers.

• Electrical safety testing certification, or safety related qualification

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Disclaimer

This is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

For any general queries, please contact: [email protected]

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.