Senior B2B Product Manager - 12 month fixed term project

About the Role

We are looking for an interim Senior B2B Product Manager focused on our SaaS platform for financial advice firms. This role will partner with our sales, design, data, and development teams to shape and execute how we deliver exceptional value and growth for our business customers across the UK and US.

This role is pivotal to Unbiased delivering our growth ambitions on the B2B side of our marketplace. You will work across multiple teams and with senior leadership, to support the creation of a vision, product strategy, roadmap, and execution of that plan in your squad, or our B2B SaaS offering. You will be data-informed, commercially focused, and have a deep understanding of B2B SaaS business models and KPIs. A background in payments technology is a significant plus.

Success in 12 months will look like

• You have taken ownership of the B2B product roadmap, aligning it with company objectives and delivering key outcomes that drive customer value and adoption.

• You have launched new platform capabilities that demonstrably improve the workflow and success of our customers.

• Working with sales and marketing, you have contributed to a measurable increase in B2B customer acquisition and retention.

• You have established a robust framework for gathering and analysing customer feedback and data, using these insights to inform the product strategy.

• The overall impact you have delivered will be measurable in terms of B2B revenue growth, customer satisfaction and platform engagement.

• You have improved the effectiveness of our internal tooling and systems, enabling Sales, Marketing and Customer teams to operate more efficiently and make better, data-led decisions.

Core Responsibilities

Drive B2B Growth

• Support definition and execution of the product strategy for our SaaS platform for financial and mortgage advisers.

• Define and drive the product vision for your focus area, ensuring alignment with overall company goals, user needs, and market opportunities.

• Identify and build new features and capabilities that deliver value to our business customers.

• Optimize customer onboarding, engagement, and retention flows.

• Explore and integrate new technologies, including AI, to enhance the platform's value proposition.

Deliver World-Class B2B Product Experiences

• Deeply understand the needs and pain points of financial and mortgage advice firms.

• Translate customer problems into scalable and effective product solutions.

• Manage the entire product lifecycle from discovery and validation to launch and iteration.

Strengthen our B2B Data & Analytics Capabilities

• Develop a deep understanding of our business customers, their usage patterns, and success metrics.

• Work with the data team to define and track key B2B product and business KPIs.

• Leverage data to drive product decisions and identify new monetization opportunities.

• Own and improve internal tooling, ensuring Sales, Marketing and Customer teams have the right systems and workflows to operate effectively and make data-informed decisions.

Achieve Commercial Outcomes

• Contribute directly to the B2B revenue, customer acquisition, and profitability goals.

• Own and manage your focus area's product roadmap, ensuring it aligns with business objectives and delivers a strong ROI.

• Work with sales and marketing to support go-to-market strategies and product launches.

To succeed, you'll need

• At least 5 years of product management experience, with essential focus on B2B SaaS products.

• Demonstrable experience in defining, launching and scaling successful B2B software products.

• Deep understanding of B2B business models, pricing, and go-to-market strategies.

• Experience in payments technology or FinTech is a strong plus.

• Proven ability to work with enterprise customers, from discovery and requirements gathering to feedback and iteration.

• Exceptional communication and stakeholder management skills, with the ability to articulate product strategy and roadmap to both technical and non-technical audiences.

• A commercial mindset with a track record of delivering against business KPIs such as ARR, churn, and customer lifetime value.

• A data-driven approach to decision-making, with experience using product analytics tools to inform product strategy.

• Curiosity and a proactive approach to new technologies, including AI, and how they can be applied to solve B2B challenges.

Our Shared Values

At Unbiased we have a set of values that underpin the work that we do:

• Be relentless about progress – working at pace to solve problems, navigate around blockers and prioritising company OKRs.

• Own it and get it done – taking ownership of your projects, involving the right people at the right time and making meaningful contributions.

• Share and seek input – proactive in seeking and acting upon feedback. Being open, sharing knowledge and proactively communicating.

• Enjoy the journey – ensuring cross-team collaboration and proactively celebrating achievements of your peers.

How we'll take care of you

• Investment in your Wellbeing: Your wellbeing is a top priority for us, and you'll be able to benefit from an annual wellbeing allowance. On top of this, we have arranged for Private Medical Insurance for extra peace of mind for you and your family.

• Social Events: We're a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon.

The Usual Benefits

• Holiday: you'll be allocated plenty of holiday to ensure that you have enough time to recharge – work-life balance is super important to us here (you'll also have your birthday off as paid annual leave).

• Flexible working: we'll work with you to find the balance of office-based work and remote working.

• Pension: you'll be able to save via salary sacrifice scheme, with Unbiased contributing above the minimum required amount, subject to banded earnings.

• Private Medical Insurance: you can add your dependents and spouse.

• Payroll Giving: donate to your charities of choice in the most tax-efficient way, via salary sacrifice.

• Life insurance

• Cycle to work scheme

About Unbiased

Unbiased is an AI-enabled financial advice platform, empowering people to make confident financial decisions and delivering unrivalled growth for advice firms.

With the greatest wealth transfer in history now underway, Unbiased connects people to trusted advice across pensions and retirement, inheritance planning, mortgages, accountancy, and more.

The Unbiased platform applies advanced models trained on a rich dataset of user activity to intelligently match individuals with qualified advisers, providing the easiest and most reliable way to access financial expertise.

Since 2010, Unbiased has generated over $100 billion in AUM opportunities for financial advisers, with 65% of prospects new to advice. Reaching more than 10 million consumers annually, it is the leading source of client demand in the industry.

We have big ambitions to improve how people tackle the biggest decisions, and working at Unbiased means working with smart, motivated people who believe in this. We have a fun, but ambitious environment where we are simply trusted to get stuff done.

We actively encourage women to apply and bring their diverse perspectives to our team, as we believe in fostering an inclusive and empowering workplace where everyone can thrive. We are a female founded company, with a culture focused on diversity and inclusion amongst our entire team.

Equal Opportunity

The best ideas are often the least expected and require new ways of thinking; that's why our teams at Unbiased are made up of a broad range of talented people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.

Data Privacy

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

Once a person has taken up employment with Unbiased, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person's employment. Once their employment with Unbiased has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

Agencies

As much as we appreciate the help, we're using our own direct sourcing methods or we're working with one of our carefully selected Agency Partners on this vacancy. To find out a little more about how we partner with agencies please email [email protected] FAO our Talent Manager, speculative phone calls will not be taken by our team neither will CV submissions without Unbiased or the candidates expressed consent.