Customer Marketing Manager
- Lead and optimise customer advocacy programmes
- Manage the full customer referral programme
- Create strong customer stories and success narratives
- Build and maintain a library of customer assets (case studies, testimonials, videos, etc.)
- Develop personalised, high‑touch engagement strategies for enterprise customers
- Plan and deliver executive‑level events (dinners, roundtables, workshops, speaking opportunities)
- Run the Customer Advisory Board, including planning and relationship management
- Partner with Customer Success to deepen relationships with senior stakeholders
- Shape and execute customer marketing plans across SMB, mid‑market, and enterprise segments
- Deliver lifecycle campaigns across email, in-product, events, and CS touchpoints
- Drive adoption of the referral scheme as a revenue‑generating channel
- Use data insights to optimise engagement and retention campaigns
- Oversee customer reward and recognition initiatives
- Manage external vendors for incentives, events, and activation programmes
- Maintain strong CRM processes (HubSpot or similar): workflows, automations, comms
- Use automation and AI tools to scale workflows and reporting
- Continuously improve operational efficiency across the customer marketing function
Recommended Jobs
Credit Controller- Property
The company are one of London's leading Real Estate company and are currently going through a growth period. The ideal candidate will come from a Property/Real Estate company who has a proven tr…
People & Culture Manager - Strand, London, WC2R 2LS
People & Culture Manager - Strand, London, WC2R 2LS About us: The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shape…
Nanny
We are looking for a Live in Nanny/Housekeeper to look after my 11 months old daughter and 3 and a half year old.
Reporting Analyst - Eurocentral
I am currently recruiting for the position of Reporting Analyst to join my client located in Eurocentral, on an ongoing temporary contract. The role will be hybrid working, covering between the hours…
Data Scientist
Data Scientist Nine Elms, London - Full-time (3 days a week on-site) As part of our vision, we are seeking a talented Data Scientist to join our dynamic, expanding team. Over the last few years…
History Teacher - Secondary School - Waltham Forest
History Teacher – Secondary School - Waltham Forest Do you want to work in a new school with a fantastic History department? We are looking for a History Teacher to start a full time or part tim…
Music Teacher (ECT) - Permanent
Music Teacher (ECT) - Permanent Location: London Borough of Barking & Dagenham Start Date: ASAP - February Contract: Permanent, Full Time Salary: MPS (Outer London) - ECT scale The Role …
Year 1 Teacher | Tower Hamlets
• Year 1 Teacher required on a permanent, full-time basis • Start date January 2026 • Join a collaborative teaching team in Tower Hamlets An independent school in Tower Hamlets is recruiting a Y…
Mobile Contact Lens Optician
As a Mobile Contact Lens Optician, you will work across different stores within a defined geographical area to support our stores with cover when people are out of the business. A About the role …