Service Designer - Remote (IT)
Service Designers - Contractors Inside IR35 Location : Remote Service Designers facilitate the creation of beginning-to-end services that are based on user needs, as identified through user research. As well as being a champion of user-centred design, you'll ensure that service design teams take an holistic approach: creating service blueprints and managing relationships between the different agencies involved in designing a service. You'll also have a strong understanding of Agile methodology What you'll do
- Plan, prepare and execute a range of design activities to support service design for our clients
- Lead project teams to analyse all aspects of a service and enable the team to build empathy with service users
- Identify the most appropriate design methods depending on the phase of the service lifecycle, such as service mapping, service blueprinting or classification of a service taxonomy
- Lead the creation of maps and blueprints
- Shape the service design community of practice and ensure it is able to provide guidance and feedback
- Support your team and provide guidance on how to use service design in a strategic context
- Have knowledge of, and participate in, several disciplines, actively seeking ways of facilitating co-working and improving the strength of multidisciplinary service design offer
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