Head of Operations
- Lead and oversee the full end-to-end operations function across Manufacturing, Procurement, Supply Chain Planning, Warehousing, Inventory and Logistics, ensuring operational efficiency and service excellence across the business.
- Manage the day-to-day performance of the manufacturing site, driving improvements in productivity, quality, safety, labour utilisation and overall operational performance within a fast-paced food manufacturing environment.
- Own and develop the S&OP process, aligning demand forecasts, production capacity, inventory strategy and commercial priorities to support sustainable business growth and high customer service levels.
- Lead Procurement activities across raw materials, packaging and indirect spend, building strong supplier relationships while driving cost optimisation, supply continuity and risk mitigation.
- Oversee Supply & Demand Planning activities, ensuring accurate forecasting, efficient production scheduling and optimal inventory management to minimise waste and maximise OTIF performance.
- Manage Warehousing and Logistics operations, ensuring efficient stock control, inventory accuracy, inbound/outbound performance and strong relationships with third-party logistics providers and external partners.
- Build, mentor and develop a high-performing Operations team of 3-5 direct reports, creating a culture of accountability, continuous improvement and collaboration across the wider business.
- Partner closely with senior leadership and cross-functional stakeholders across Commercial, Finance and Product teams to support strategic growth initiatives, operational scalability and process improvement projects within a challenger brand environment.
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