Global Client Compliance Manager

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. 

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com .

11771 - Global Client Compliance Manager

Role Summary and Impact

This role offers an exciting opportunity to be involved in a highly experienced Global Client Compliance team emanating from a variety of disciplines. Managing commercial audit across WPP Media's global agencies is fundamental to the role. However, additionally, a key focus is on cultivating a best in class compliance structure for agency and clients alike, implementing media focussed process and procedures and associated systems.

As a manager, you will help to ensure contract compliance across the portfolio, protect client profitability and to manage client satisfaction.

Success in the compliance arena has a tangible impact on WPP Media's reputation within the industry and contributes to its commercial success across its multi-million-dollar international client base.

Whilst assisting the Directors with the audit and contractual governance of their portfolios will be a priority, you will also have the opportunity to proactively manage a small number of your own clients. Additionally, working alongside the Commercial/Compliance Directors will expose you to both the broader media environment, comprehensive contracting solutions and complex negotiations, allowing you to gain valuable experience and develop your commercial/compliance expertise.

Key Responsibilities

• Knowledge of designated commercial contract key terms and awareness of key client relationships
• Day to day management of client audit programs. To include:
  • Coordination of the markets/auditors
  • Review and preparation of scopes of audit, NDAs and MRLs
  • Preparation of audit briefings and agency questionnaires
  • Tracking of results and settlement/makegoods
• Provision of “consultancy services”:
  • Basic contractual knowledge
  • Market specific commercial know how
    • Financial/audit best practice
• Assist with the implementation of tailored compliance programs to meet changing market practices and specific client contractual requirements
• Working knowledge of the media performance audits and any media process/digital audits
• Collaborate on the development of training and best practice programs to include commercial contractual knowledge
• Help to maintain up-to-date agency commercial guidance documentation and systems

Skills and Experience

• Strong financial acumen including analytical and quantitative skills
• Robust communication skills, both written and verbal, including the ability to navigate challenging conversations
• Ability to work collaboratively in a team environment and independently with ownership over assignments
• Excellent organisational and project management skills
• Strong time management skills
• Proactive problem-solver with continuous improvement mindset

Qualifications

• Qualified/part qualified accountant/auditor and/or a bachelor's degree or equivalent practical experience in Commercial, Accounting, Finance, International Business, or a related field
• Experience interpreting and applying contract terms would be an advantage
• Industry commercial/financial experience
• Multi market hands on experience
• Basic knowledge of core agency concepts – agency benefits, disclosed buying models, undisclosed inventory, vendor contracts & remuneration models

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising.

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please note this is a UK based role and requires individuals to have the right to work in this location

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