Quality Manager

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Quality Manager to join our team.

We Care about a Job Well Done:

Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way.

We Care about Baking:

At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all.

We Care about Each Other:

We always act with respect, empathy, and support to our employees, neighbours and customers.

We Care about Community:

We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food.

We Care about Nature:

We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet.

Every day is different at The Bread Factory, but here are some of the things you will be doing:

• Lead the team to implement the quality management system, HACCP, and internal audits to ensure compliance.
• Manage microbiological, nutritional, and chemical testing schedules.
• Support external audits to ensure compliance and demonstrate operational practices.
• Develop QA team capability through the Technical Strategy and enhance production understanding of technical requirements.
• Monitor KPIs, adjust activities to meet targets, and address any abnormalities to the specifications.
• Oversee corrective actions from KPI meetings, audits, and feedback, ensuring continuous improvement.
• Plan resource utilisation for QM’s, hygiene, and group requirements and lead projects for bakery efficiency.

Our team tells us you will be a great addition if you:

• Over 5 years of food manufacturing experience, in a technical role.
• Strong literacy, numeracy, and communication skills, with exceptional attention to detail.
• Highly organised, with effective time management.
• BSc or higher in Food Safety or a related field, along with Level 3 HACCP and Internal Audit qualification.
• Experience with BRCGS and Retailers' Codes of Practice.

What’s in it for you:

• Fresh bread daily to take home to enjoy with family and friends.
• 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets.
• 25 days holiday + bank holidays
• Discounts and Savings from high-street retailers and restaurants
• 24-hour GP service
• Cycle to work scheme