Admin Apprentice (HR & Admin)

Summary

Seeking an organised HR Office Administrator to support onboarding, maintain records, manage time and attendance, handle admin tasks, greet visitors, manage calls and mail, schedule meetings, and keep office supplies stocked. Confidentiality and attention to detail essential.

Wage

£19,000 a year

Planned Salary increases depending of acheived milestones.

Training course

Business administrator (level 3)

Hours

Monday to Friday 08:30 - 17:00.

38 hours a week

Start date

Monday 5 January 2026

Duration

1 year 1 month

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

HR Support:

• Taking meeting minutes and distributing them as required
• Maintaining and updating filing systems (both paper and electronic)
• Assisting with data entry and maintaining databases or spreadsheets
• Maintaining confidentiality with sensitive information
• Supporting colleagues and management with administrative tasks
• Assisting in the preparation of reports, documents, and presentations
• Assist with new starter onboarding administration, including preparing offer letters, new hire paperwork, and induction packs
• Help maintain employee records and ensure personnel files are up to date and confidential
• Support with time and attendance tracking, checking staff hours, and reporting absences
• Assist with credit card purchase receipt checks, ensuring all receipts are collected, logged, and matched with transactions
• Help coordinate recognition programs such as GEM (Going the Extra Mile) Awards and service anniversaries, including tracking milestones and preparing certificates or announcements
• Office Operations & Admin
• Answering and directing phone calls, emails, and other correspondence
• Greeting visitors and providing information or directing them appropriately
• Handling incoming and outgoing mail and deliveries
• Scheduling meetings, appointments, and room bookings
• Ordering and maintaining office supplies and stationery

Where you'll work

3 LEMNA ROAD
LONDON
E11 1JL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALTHAM FOREST CHAMBER OF COMMERCE TRAINING TRUST LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Team working
• Creative
• Initiative
• Non judgemental