ServiceNow Architect

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role:

Join us in a pivotal role where you will lead our journey in optimizing and expanding our ServiceNow platform.

You will be at the forefront of delivering for the business, rolling out new processes, features, and improvements across various ServiceNow modules such as ITSM, CSM, ITOM, FSM, and Domain Separation.

What you’ll need to succeed:

* Ability to gain and maintain SC clearance and familiarity with public sector workloads

* Proven experience designing and governing secure ServiceNow environments, including Sovereign 365 or UK-data-resident instances

* Deep knowledge and experience in designing and implementing ServiceNow solutions, particularly in ITSM, CSM, ITOM, FSM, and Domain Separation.

* Expertise in web technologies (XML, HTML, JavaScript, Web Services) and familiarity with tools like Excel and Visio.

* Strong analytical and problem-solving skills, with the ability to work independently and lead development teams.

* Excellent communication and interpersonal skills for effective collaboration with clients, stakeholders, and team members.

What we offer:

* Work on the delivery of critical national infrastructure projects to support key transport, utility and defence customers

* Hybrid home and office working

* Dedicated Learning and Development team and access to a range of training, courses and certification support

If this looks like the role for you, please get in touch