Christian Dior Full-time Senior Sales Executive - New Bond Street, London
- To greet, serve and advise customers giving the highest standard of customer service at all times.
- Develop loyalty with our customers by building relationships with customers through a 1-2-1 personal shopper style approach to sales.
- To demonstrate product knowledge on all categories and to have an awareness of current advertising & marketing campaigns, new launches and promotions.
- Introduce add-on sales and achieve maximum sales potential in line with individual and departmental targets.
- To deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure a knowledge of sales targets and department performance on a daily and weekly basis.
- Maintain Client recruitment and development.
- Ensure sales generated by OTO.
- Follow all stock management procedures.
- Support the team to maintain the highest standards of housekeeping and display within the department.
- To be conversant with selling systems, cash and credit and exchange procedures.
- To maintain the highest standards of housekeeping and retail standards within the store.
- Take all actions necessary to maximise security and prevent theft of product.
- To ensure that the Department operates in accordance with the Company administration systems and procedures to minimise losses.
- Participate in team meetings and make a positive contribution.
- To carry out any additional duties as directed by the management team.
- Previous experience within luxury fashion in Accessories
- Excellent communication and relationship building skills
- Ability to build long-term relationships with clients
- A passion for Christian Dior and our collections
- Strong knowledge of fashion and trends
- Team player
- Contribution to the business performance
- Exceed customer service
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