Burberry Digital Employee Sale Coordinator (6 month FTC)
- Support the team by embodying Burberry's values and ways of working
- Assist with day-to-day coordination of Digital and Physical Employee Sale operations.
- Identify and escalate issues to ensure timely resolution.
- Maintain clear communication with technology, fulfilment, and product teams.
- Ensure compliance with company policies and support smooth operations.
- Provide operational support, reporting, and assist with customer queries in a professional, brand-aligned manner.
- Support delivery of the Digital Employee Sale to maximise performance and inventory exit.
- Assist with sales, stock, and margin reporting, highlighting trends and insights.
- Support website merchandising, ensuring accuracy of pricing, imagery, and product details.
- Help coordinate campaigns, product flow, and stakeholder timelines.
- Identify opportunities to improve processes and operational efficiency.
- Follow risk and brand protection processes, escalating concerns where needed.
- Ensure accuracy and consistency of product data and online presentation.
- Support customer communications to ensure clarity and alignment with brand tone.
Maintain compliance with Global Employee Sale guidelines across all activities.
- Strong attention to detail and numerical skills, with proficiency in Excel.
- Previous experience in luxury or retail environments is desirable.
- Proactive, self-driven, and able to take initiative.
- Strong commercial awareness with effective problem-solving skills.
- Flexible and adaptable in a fast-paced environment.
- Experience with SAP and Microsoft Office 365.
- Familiarity with Oracle POS, Shopify, Klaviyo, and Gorgias is advantageous.
- Strong digital literacy.
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