Health and Benefits Operations Apprenticeship 2026 in London

Job description

Location: London

Start date: September 2026

Salary: £23,000

Closing date: 21st November 2025

Howden Retail

Our Retail division is spread across the UK and Ireland and focuses on small-medium size enterprises (SMEs), individual clients and private high-net-worth clients, providing them with tailored insurance solutions that meet their unique needs. Whatever the question, the concern, or the risk, we can get the right experts in a room and find the right answer.

Health and Benefits

Our Health and Benefits team are responsible for providing attractive employee benefits plans (known as group risk policies) for our employer clients including perks like private medical and health insurance. Our Operations team play a crucial role in supporting our insurance brokers to deliver outstanding service to clients.

If you are curious about insurance but more interested in what goes on behind the scenes to set client facing teams up for success, this could be a perfect first step in your career.

What is the role?

This is a one-year apprenticeship programme where you will begin your career as an Employee Benefits Operations Apprentice. You will learn how our team makes big ideas happen across the Health and Benefits division. From exploring innovative tools to work smarter to supporting the training of colleagues on new systems and processes, you will play a key role in improving how we operate.

You will be part of a friendly and supportive team who will guide you every step of the way. One day a week will be dedicated to studying towards a Level 3 qualification, all while earning a salary and gaining valuable real-world experience.

What you'll do?

• You will gain a nationally recognised Level 3 qualification for your relevant programme. As part of this, you'll spend one day a week studying with your dedicated trainer, who will support you every step of the way to ensure you're set up for success.
  

• Take part in a year long structured development programme designed to help you build the skills and confidence needed to thrive in your role. All of our apprentices take part in this programme, so you'll have a group of peers to learn alongside.
  

• Support our team with administrative tasks, such as creating documents for new tools and preparing for training sessions.
  

• Shadow team meetings and build your confidence to start making key contributions.
  

• Take part in ad hoc projects to improve processes within the team.

What are we looking for?

No experience in insurance is required; we'll teach you everything you need to know!

• Final year sixth form/college students or recent college leavers.
  

• GCSE English and Maths at Grade C or 4.
  

• Proactive individuals who are motivated to make impact within a team.
  

• Excellent organisation and ability to handle multiple tasks and deadlines whilst remaining resilient.
  

• Comfortable and confident communicating with people of all levels.
  

• Collaborative team players who enjoy working at a fast pace.
  

Application process

Our application process is designed to help you show your potential, not to test what you already know!

• Online application form - no CV required: We believe you're more than just a document, so we won't ask you to submit a CV. Please upload a blank document on the application form.
  

• Online gamified assessment: These games will help us understand your natural strengths and how you approach different situations. There are no right or wrong answers. You can complete this stage on your phone or laptop, whichever suits you best!
  

• Pre-recorded video interview: You will record your answers to a few questions using your phone or laptop, giving you the chance to tell us more about yourself in your own time in a relaxed setting.
  

• Assessment centre: Our final stage is an in-person assessment day at one of our offices close to you. You'll take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it's like to be part of Howden and experience our culture. We'll cover all your travel costs for this day!
  

At Howden, we are committed to developing and maintaining a culture of equality and diversity in the workplace and welcome applications from all backgrounds.

Be sure to follow your Early Careers team on TikTok @earlycareersjo and @millieinsurancecareers . We're here to guide you through every step of the process! From exploring the roles on offer and understanding our assessments, to tips on how to ace your video interview - we have got you covered! You will also get behind-the-scenes insights into our assessment days: including how to prepare, what to wear, and what to expect. Think of us as your career coaches, right by your side from start to finish.

Extra information

Status

Open

Education Level

Secondary School

Location

London

Type of Contract

Casual / Part Time Jobs

Published at

15-12-2025

Profession type

Logistics jobs

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English