Account Coordinator

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a ­­­­Account Coordinator   to join our Network team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

We are looking for a detail orientated account coordinator to provide essential administrative and operational support within the account management function. You’ll work closely with the account managers to help maintain excellent client relationships and keep things moving behind the scene.

This is an exciting time to join InPost’s UK Network team; as the business is rapidly growing, there is greater emphasis on managing our existing partnerships to drive utilisation and expansion.

What you’ll be doing:

• Processing invoices, reconciling accounts and owning financial reporting
• Create and update excel spreadsheets to track budgets, timelines, deliverables and client data
• Handling various ad hoc administrative tasks
• Maintain accurate internal records, files & CRM systems
• Preparing regular external reporting for partners in relation to their estate
• Identifying new site and extension opportunities within existing accounts through data cleansing

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

We’d be particularly excited to hear from you if:

• You are a natural collaborator- a great teammate, accountable with excellent communication skills.
• Strong excel skills – confident with formulas, formatting and data organisation
• You have a go-getter attitude - agile and responsive with the ability to prioritise
• You are highly organised with excellent time management skills, and naturally look for new ways to continuously drive efficiencies.
• You have strong attention to detail, ensuring data gaps or inconsistencies are identified and rectified
• You are confident using reporting systems and databases

Perks of the job!

We love to reward our people for the great work they do:

🌞 Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

🌟 Vitality Health Care
Stay healthy and happy with our top-notch health coverage.

🌍 Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

👶 Enhanced Parental Leave
We support you during those precious family moments.

🌳 Volunteering Days
Take a paid day to make a difference in your community

🏡 Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

🐶 Bring Your Dog to Work Day (Every Friday)
Make every Friday pawsitively amazing!

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people. 

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.