Client Advisor
A prestigious luxury accessories retailer is seeking a client advisor to join one of their standalone boutiques in London. This is an exciting opportunity to represent a globally respected brand, delivering exceptional client experiences within a refined and fast-paced environment. As a client advisor, you will act as a true brand ambassador, offering a personalised and memorable service to every client. You will play a key role in cultivating long-term relationships, supporting boutique performance, and contributing to a collaborative and high-performing team culture. You will:
- Deliver an exceptional, tailored client experience, ensuring the highest standards of service and aftercare
- Achieve and exceed individual sales and CRM targets
- Build and nurture lasting client relationships to drive loyalty and repeat business
- Maintain impeccable visual merchandising standards in line with brand guidelines
- Ensure the boutique environment is presented to the highest standard at all times
- Support stock management, including replenishment, organisation, and inventory processes
- Capture and utilise client data to enhance personalised service and future engagement
- Actively contribute to a positive, collaborative team environment
- Participate in client events and brand activations as required
- Continuously develop product and industry knowledge through training and self-driven learning
- Handle client enquiries and concerns with professionalism, discretion, and care
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
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