People Operations Specialist

People Operations Specialist

About Us

Inforcer is a leading provider of innovative solutions in the cybersecurity sector and dedicated to enhancing efficiency, improving security, and driving success for our clients. We focus on providing MSPs with fundamental tools and technology they need to manage Microsoft Security policies for multiple tenants in a simple and effective way. Our mission is to be inforced in every MSP!

About the Role

We are seeking a highly organised and team first People Operations Specialist to join our rapidly growing team. The ideal candidate will have a strong background in People Operations/ HR and experience scaling People Operations, and be enthusiastic to support on a wide variety of tasks. You will own the employee lifecycle from onboarding to offboarding, employee engagement activities, and HR administration. This role is perfect for someone who is detail-oriented, people-focused, and loves to build scalable processes. If this sounds like you, we’d love to hear from you!

What you’ll be doing

• Own the processes of onboarding new employees, ensuring a smooth set up processes and an excellent experience

• Draft documents such as contracts, contract changes and ensure documentation is appropriately tracked and stored across internal systems

• Own the delivery of benefit programmes across regions, ensuring smooth rollout and strong employee experience

• Manage day-to-day benefits administration and vendor relationships

• Ensure policy legislation and employee handbooks are kept updated across global teams

• Lead the operational delivery of HRIS Implementation and systems including configuration, testing, rollout and adoption across regions

• Act as a system owner for day-to-day HRIS management, including permissions, workflows, reporting and data integrity.

• Drive continuous improvement of the People tech stack, identifying efficiencies and automation opportunities

• Support the implementation of promotions and progression planning, including internal leveling and job architecture

• Collaborate with team members to improve operational efficiency

• Analyse and suggest improvements for onboarding and administrative processes

• Assist in answering employee questions about benefits, leave, and payroll

• Help plan and execute wellness and culture-building activities to keep our workplace vibrant and positive

• Align operational efforts with broader company goals and objectives

What We Can Offer You

Competitive Compensation : Attractive salary, benefits and commission package

You Time: Competitive annual leave allowance

Work-Life Balance: Flexible working hours and hybrid/remote working options to support a healthy work-life balance  

Regular Team Socials: We celebrate our team, our milestones, and our new businesses with social events every month

Investing in Your Future: We encourage a growth mindset through proactive development opportunities. Such as continuous learning opportunities, professional training programs, and career advancement paths 

Inclusive Environment: A supportive and inclusive workplace that values diversity and encourages collaboration and innovation 

Employee Recognition: Programs to recognise and reward employees for their contributions and achievements 

Skills We Need for This Role

• 5+ years of People Operations or HR, preferably in a fast-paced environment (Start-up/ Scale-up experience would be highly beneficial)

• Proficient in automating manual workflows and scaling People Operations

• Well versed in a variety of People Operations projects such as Benefits review, HRIS implementation, Onboarding and Offboarding workflows

• Ability to create clear and concise documentation, previous experience with contracts and onboarding documents is essential

• Experience with HRIS systems and tools

• Previous experience implementing global benefits packages will be highly advantageous

• Strong organizational skills and high attention to detail

• Ability to manage multiple tasks simultaneously and meet deadlines

• Excellent verbal and written communication skills, with the ability to collaborate effectively across teams

Don’t quite have all of these skills? Why not apply, and our team can review your experience and fit for the role. We’d love to hear from you!

inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.