Membership Advisor

Love Recruitment
London

Membership Advisor

Location: London Bridge

Salary: Up to £30k basic (depending on experience) + Amazing Bonus Incentive

An exciting opportunity to work for one of the UK largest gyms, brand new gym opening this year. This fitness job in Bermondsey is the perfect opportunity for a sales professional to join a newly opened gym! This fitness opportunity in Bermondsey is for a leading franchise gym chain as they embark on their journey into the world of gyms and look to open their first of many clubs.

Do you have a background within health and fitness?

Are you passionate about sales and retention?

If you answered yes to all the above then we have the perfect role for you.

As a Membership Advisor you will be in charge of leading the day to day running of the sales and retention throughout the club.

Daily Duties

  • Dealing with membership enquiries via phone, email and face to face, ensuring a high standard of member experience, providing precise information to prospective members

  • Conducting tours and gym inductions

  • Establish and maintain positive relationships with existing members to increase member retention and referral business

  • Support and work with marketing strategies, KPI’s and initiatives throughout the club

  • Planning and running marketing and member events in and out of club

  • Maintain accurate and up-to-date records of sales activities and member information in our CRM system

  • Be front facing for any member enquires

Essential Requirements

  • Proven track record of success in sales, preferably in the fitness or health industry

  • Level 2 Gym Instructor (preferred but not essential)

  • Experience within managing a team

This role is a great opportunity for someone who is fun and friendly, and has a genuine interest in wanting to help people become active and fulfil their individual fitness goals.

Posted 2026-03-19

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