Payroll Officer

Gentrack Ltd (Global)
London
The Company

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are~

  • Respect for the planet
  • Respect for our customers and
  • Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

As the Payroll Officer EMEA reporting to the Group Finance Manager, you will play a crucial role in managing the payroll function for the Northern Hemisphere. Effectively partnering with key stakeholders such as the People Experience team to ensure excellent levels of accuracy. Beyond operational tasks, you will drive change management, and focus on continuous improvement to enhance overall efficiency within the payroll function.

The Specifics

  • Directly manage payroll for the northern atmosphere ensuring~
  • Employee data is correctly loaded, maintained and always up to date in the payroll systems and all relevant information is provided to third party payroll providers on time.
  • High degree of accuracy is maintained for earnings and deductions for each individual employee, to ensure all staff details for the pay run are accurate and complete.
  • All pay runs are completed within set deadlines with sufficient time given for review, adjustments, and processing.
  • Adequate and timely reporting is provided to the business and third parties, as required.
  • Monthly accounting for payroll is completed accurately and within monthly deadlines, including posting of pay run journals, leave liabilities accrual, payroll cost variance analysis and balance sheet reconciliations.
  • Effectively partner with third-party payroll providers and payroll contractors, to ensure accurate processing of each pay run, and ongoing monitoring and improvement of shared processes.
  • Effectively partner with the People Experience team regarding key strategic deliverables such as year-end pay review and gender pay reporting as well as ensuring accuracy of employees’ data on regular basis.
  • Manage compliance of any payroll related tax filings, including but not limited to PSA and P11D, and any other payroll related obligations.
  • Perform regular checks on payroll data and drive payroll process improvements locally as well as globally ensuring consistency where possible.
  • Provide backup and assistance to the wider finance team as required.
  • Be a trusted advisor to the leadership team regarding the payroll function.
  • Be responsive to the internal business queries in a reasonable timeframe.
  • Effectively partner with the Payroll Officer for the southern hemisphere to ensure coverage of payroll and global consistency.
  • In addition to this you are required to carry out any other duties as reasonably requested by your manager.

What we're looking for ~

  • Minimum of 5 years payroll experience in United Kingdom running in-house payroll
  • Excellent understanding of statutory requirements and payroll legislations.
  • Exposure to ESOP pay-out and related payroll compliances.
  • Problem solving ability, analytical, numeracy and excellent reconciliation skills.
  • Intermediate-Advanced knowledge in MS Excel including creating pivot tables, v-look ups and any other necessary functions.
  • Basic understanding of accounting concepts in relation to payroll and reconciliation of payroll accounts, as well as exposure working with foreign currencies and cost centres.
  • Ability to manage assigned tasks and relationships with stakeholders across different time zones.
  • Excellent attention to detail.
  • Ability to manage the demands of a rapidly evolving environment.
  • A passion for excellence and a commitment to be the best.
  • Sound judgement and determination to achieve with a sense of urgency.
  • Excellent relationship management and interpersonal skills.
  • An open-minded consultative approach.
  • Ability to give and receive positive and constructive feedback.
  • Ability to creatively solve problems.

What we offer in return~

  • Personal growth – in leadership, commercial acumen, and technical excellence
  • To be part of a global, winning high growth organization – with a career path to match
  • A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos.
  • A competitive reward package that truly awards our top talent
  • A chance to make a true impact on society and the planet.

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.
Posted 2025-09-14

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