Store Manager London
About Horace
Horace helps all men feel good in their own skin. Founded in 2016 by Marc Terlet and Kim Mazzilli, Horace creates timeless, high-end, yet accessible skincare and fragrances. With our inclusive, fun, and honest approach, Horace has become a leader in men's grooming in France and is soon to be a leader worldwide. Horace is available in 20 boutiques, on Horace.com , on Amazon, and through a network of premium retailers globally, including the MoMA and Galeries Lafayette.
As part of our international growth, we are looking for our future Store Manager for our second London boutique .
Mission
As a member of the Retail team and reporting to our Retail Director , your role will be to manage your team and drive the commercial performance of your boutique to create an unforgettable customer experience.
Your responsibilities will include:
Customer Service Excellence : Ensuring impeccable service by advising customers on Horace products and skincare routines while accurately meeting their needs.
Performance Management : Setting ambitious weekly and daily objectives and driving commercial KPIs with your team.
Management & Coaching : Recruiting, retaining, training, and coaching your team to enable them to perform at their best every day.
Operational Management : Implementing and monitoring boutique procedures, ensuring rigorous stock management, and creating optimized staff schedules.
Field Strategy : Acting as a key player on the floor while developing a long-term commercial strategy for your point of sale.
1-Year Objectives
Month 1 : Full immersion into the Horace universe, mastery of the product catalog, and taking over team animation and initial performance indicators.
Month 6 : Stabilizing the boutique's commercial performance and achieving full autonomy in recruitment and team training.
Month 12 : Achieving annual turnover targets and positioning the boutique as a benchmark for customer experience and team cohesion.
Profile
Hard Skills & Technical Expertise
Retail Experience : You have at least 3 years of experience as a Store Manager.
Business Steering : Strong ability to analyze sales indicators and resolve operational issues proactively.
Administrative Management : Mastery of stock management, inventories, and schedule optimization.
Key Competencies & Soft Skills
Natural Leadership : You know how to inspire, motivate, and unite a team around common goals.
Results-Oriented : Dynamic and ambitious, you have a strong culture of numbers and customer satisfaction.
Proactivity : You enjoy taking initiative and proposing innovative solutions for your point of sale.
Brand Ambassador : You are passionate about the grooming industry and embody Horace's values of accessibility and honesty.
Equal Opportunity & Inclusion
At Horace, we are convinced that a diversity of profiles is a strength that enriches our creativity and our vision. We are committed to ensuring equal opportunity and a fair recruitment process. All applications are considered without distinction of gender, age, origin, religion, sexual orientation, or disability.
Culture
Tools : Access to retail management tools.
The "Plus" : 2 company seminars per year and a healthy work environment built on respect and initiative.
Recruitment Process
Initial screening with our Head of Talent Acquisition to get to know you and understand your career goals.
Interview with our Retail Director to discover our field operations and answer your questions..
Interview with our CMO .
Reference checks with former managers.
Offers are generally sent within 48 hours following the final stage.
Recommended Jobs
Year 2 Teacher | Brent
A friendly primary school in Brent is looking for an enthusiastic Year 2 Teacher to join their KS1 team from January 2026. The Year 2 Teacher will receive a full induction and handover before January…
Business EA to CEO of Fashion Label
A fantastic opportunity has arisen to take on the role as Business and Private Executive Assistant to the CEO of a luxury brand. He needs a highly experienced Executive Assistant preferably with both…
Account Executive - Real Estate Specialist
The Opportunity We are working with a highly regarded, independent insurance group to appoint a senior Account Executive into its well-established Real Estate & Construction division . This…
Maths Teacher - Independent School - Barnet
Exciting opportunity for a highly motivated Maths Teacher to join a prestigious Independent School in Barnet, North London, starting January 2026. The permanent, full-time role is within a top-tier f…
Operations Internship
Operations Internship (3 months) | Home Made This summer, join us for an internship where you’ll have the opportunity to work with our Sales team and support the operations behind property view…
Learning Support Assistant in Chelsea
Learning Support Assistant role to start ASAP at a friendly and inclusive primary school in Chelsea, West London. This is a great opportunity to make a real impact to children's lives, joining a te…
Senior Finance Administrator - Secondary School - Barking...
Location: Barking and Dagenham, East London Start Date: January 2026 Salary: Senior support staff pay scale An opportunity has arisen for a Senior Finance Administrator to join a high-perf…
Head of Modern Foreign Languages - Outstanding Secondary...
Head of Modern Foreign Languages – Outstanding Secondary School, Lambeth Start Date: As soon as possible Contract: Full-time, Permanent Salary: Paid to scale (TLR available) School info…
Drama Teacher | Barnet Exceptional Secondary School
We are working with an "Exceptional" secondary school in North West London recruiting for a passionate and creative Drama Teacher. This is an outstanding opportunity to join a department that views t…
Full-time Housekeeper-Cook in Chelsea, London, Job ID J1FA29
This lovely family based in Chelsea, London, is looking for a Full-time Housekeeper-Cook to maintain their house and food prep for evening meals or dinner parties (Very occasional), plus breakfast an…