Senior Resilience Officer

Strategy and Communications

Strategy and Communications sits at the centre of the organisation, bringing together several teams with organisation-wide remits and mutual collaboration opportunities. The work of the directorate’s teams includes delivery of major events, designing and leading public affairs or marketing campaigns, providing data, evidence and analysis, leading cross-organisational programmes, to making sure we plan for and can respond to emerging events or emergencies in our city.

About the team

London Resilience Unit supports the work of London's key agencies in assessing risks, working to reduce the likelihood or impact of those risks and, where risk can't be eliminated, preparing arrangements to respond, recover and learn from emergencies.

About the role

In this exciting and impactful role, you’ll work at the heart of London’s resilience efforts, collaborating with key stakeholders across the London Resilience Partnership (involving over 170 organisations), to ensure the city is ready to respond to and recover from emerging risks.

You’ll play a key role in localising national risks and planning assumptions to shape multi-agency emergency plans that reflect London’s unique risk landscape. You will be involved in designing and supporting exercises to test those plans and London’s preparedness as well as capturing lessons from exercises and real incidents, working with partners to embed meaningful change. Your work will also contribute to governance and assurance processes, helping to maintain confidence that London is ready to respond effectively to any emergency.

You will also be part of the London Resilience Unit’s on-call team, supporting multi-agency strategic coordination in response to incidents in London. This will involve working unsociable hours from time to time and qualifies for an on-call allowance payment.

What your day will look like

In this role, you will:

• Lead on the development and maintenance of multi-agency plans, policies and procedures.
• Take a proactive role in ensuring continued improvement of resilience services, working closely with the London Resilience Manager on specific policy issues.
• Deliver work on specific policy areas which may include multi-agency risk assessment, training, exercising, learning and improvement, and assurance of emergency response capabilities.
• Develop and prepare reports for multi-agency audiences, based on research, consultation and analysis.
• Support and chair multi-agency meetings and teleconferences as required within your specific work areas.
• Build strong and effective working relationships with internal and external stakeholders at all levels of seniority.
• Promote the work of the Partnership through the London Resilience Unit and provide resilience expertise, advice and support to the London Resilience Partnership and wider stakeholders.
• Respond to emergencies as part of the London Resilience Unit’s response function (operational 24 hours a day, 365 days a year), in support of the London Resilience Partnership’s, and London local authorities’ strategic coordination arrangements.

Skills, knowledge and experience

To be considered for the role you must meet the following essential criteria:

• Proven experience of planning and delivering projects, and co-ordinating the work of a range of stakeholders, ideally within resilience, emergency planning or other relevant policy area.
• An understanding of multi-agency working and the role of local and central government, the emergency services, health, voluntary and community, transport, and utility sectors.
• Experience of working across organisational boundaries, ideally with an understanding of London’s resilience governance and risk landscape.
• Demonstrated ability to research, analyse and synthesise information from multiple sources, and convey this in a range of formats suitable for a variety of audiences.
• Excellent interpersonal skills, and the ability to build strong working relationships with multi-agency partners at all levels.

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework

How to apply

If you would like to apply for the role you will need to submit the following:

Up to date CV

Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert.

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

If you have questions about the role

If you wish to talk to someone about the role, the hiring managers Fiona Mair / Kelly Dallen would be happy to speak to you. Please contact them at [email protected] / [email protected]

If you have any questions about the recruitment process, contact the [email protected] who support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/assessment.

The interview/assessment date is: TBC - mid-October

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

More Support

If you have a disability which makes submitting an online application form difficult, please contact [email protected] .