Relief Bank - Support and Recovery Worker

ABOUT THE ROLE
We are seeking a dedicated and compassionate Support and Recovery Workers to join our teams in Marron House and Solace Centre in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders.

The two services are side by side so we are building a team of local workers who can support both services achieve positive results for our Residents and Participants as well as the local community.

Marron House

Our residential services in Marron House provide a recovery focused service to men and women with long term mental health difficulties. The service works with the Participants & Residents to increase their independence and move them on into lower support accommodation. We work closely with mental health services, other partner agencies and careers to improve living skills, increase social inclusion, and help individuals understand and manage their mental health in order to improve their quality of life.

The services are spread across 1 sites with 18 bedspace. We provide personalized support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.

Solace Centre

Solace is a unique mental health drop-in centre providing a welcoming and supportive community for adults experiencing loneliness, isolation, and mental health challenges. With 85 members, many diagnosed with schizophrenia, bipolar disorder, anxiety, and depression, Solace offers a safe space where individuals can feel included, build confidence, and make meaningful connections at their own pace. This is a unique opportunity to make a real difference in the lives of vulnerable individuals within our community.

Our members' slogan, Together Accepting Difference" , reflects our commitment to fostering a supportive and inclusive environment. Solace is more than a service - it's a second home for many, where members can engage in activities like playing pool, using computers, or helping out in the garden meet with friends and have a coffee.

Salary: £13.85 p/h + 12.07% annual leave accrual paid monthly

Shift Pattern: Various shifts Monday to Sunday

About you

We're looking for people with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people's lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

OVERVIEW OF KEY RESPONSIBILITIES

• Support participants to achieve their desired goals/outcomes in various ways this can include but is not limited to the contribution and development of support plans, risk assessments, reviews, case meetings.
• Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
• Ensure all participants understand their rights and responsibilities, and have access to the right tools, resources, and networks to support them in achieving their goals.
• Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
• Empower participants to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to participants as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications and initiate appropriate interventions to prevent crisis or other risks.
• Complete safeguarding and other referrals when required.
• Support named participants with various individual needs as required.
• Work flexibility in working patterns and duties, responding to the needs of the service, team, and participants.
• Administration duties will vary. This includes maintaining confidential records in a timely manner and containing information in accordance with relevant statutory and organisational policies
• General duties including occasional cleaning

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is wit