Head of I&T Applications & Platforms Packaging
Head of I&T Applications & Platforms - Packaging
Location - Europe
Subject to Consultation
About the role
Reporting to thePackaging I&TDirectorthehead of Packaging I&TApplications & Platformsisresponsible forthestrategyarchitecturebuild& running of divisionalwideshared business applicationsand scope are asignificant numberof applications supporting all business functions across the packaging division based on a broad range of technologies and platforms.
TheHead of Packaging I&TApplications & Platformsprovides application specificanalysis and advisoryexpertiseleading andmanaging a distributed team of application specialists the application environment in alignment with the DS Smith business and functional strategies.
Key responsibilities for the Head of I&T Applications & Platforms are:
Strategy planning and Application Portfolio Management
Owning the applicationlifecycleportfolio fortheapplicationsin scopemaintaininganup todateapplication catalogue and defining the strategy for each application.
Delivering the ambitions of our applications standardisationstrategy
Developingandmaintainingthedivisional applicationsystemdata architecture
Owningthe design of new and the decommissioning of existingapplication services.
Supportingservice design & acceptance ensuring effective handover toserviceteams.
Key to success will be the experienced in building teamsshared service teams who can support multi-stakeholder and multi-country operations
Business engagementadviceand guidance
Developingandleveragingcollaborative working relationships with all partners withinDS SmithIT and the business to delivercontinuously improvingend to end services.
Leading as atechnicaldesign authority alongside their teamworkingclosely with the business to help realise the business potential of applications to improve business performance.
Supporting divisional leadership and business partnersininitiatingideas developing businesscasesand successfully deploying IT projects.
Actively managing application delivery activity as part of the I2I process and providing senior escalation for divisional application run and build activities
Application sustainability and optimisation
Drivingservice continuityand improvement through the team and key user groups providingactivemonitoringidentifyingissues before theyimpactperformance and overseeing the introduction of change to new and existing systems.
Responsible for the life cycle management working with relevant IT teams and vendors so that the required projects are planned and delivered to ensurecontinuous business operation.
Build strategic relationships with partners to scale and serve the business
Work collaboratively with suppliers and the business toidentifyand implementcontinuousimprovement recommendations to minimise costs andmaximise value.
Manage the resolution ofmajor incidents keepingbusiness and IT stakeholders informed at that the team continuously improve performance
Enable activeproblemmanagement processes to improve serviceperformance.
Supplier and contract management
Ownership ofcore application vendorrelationship
Ownership of key vendorcontracts ensuring governance ofkey performance indicators and agreed targetsare met overseeing issue resolution closely with I&T procurement as necessary on negotiations.
and manage People
Solid Line reporting to the Packaging I&T Director
Dotted line reporting to the group I&T Applications and Platforms Director
Leading ateamwith theright structure peopleand skills to deliver effectively.(c60FTE under direct leadership with c 45 FTE under indirect leadershipthrough dotted lineengagedof theregional applicationteams)
Lead and motivatetheteam providing coaching and guidanceboth to those directly under leadership and enablement of communities of practice within the wider packaging applications teams and group.
Co-ordinate the Packaging Applications Community of Practice across regions with the aim of driving development and best practice within the teams
Ensure your team are clear on their responsibilities receive regular feedback on performance and utilise the range of career development options available.
Inspire your team to continually improve ways of working.
Create an environment which rewards team success and job satisfaction
Budget
Budget management responsibility for alldivisionalapplications and people related costs.(divisional application service under management contribute to c 10m p/aopexandcapex)
About you
Highly experienced in IT and business/industry preferably in a multi-site multi-country manufacturing environment withknowledge of a broad range of business functions and technology platforms.
A strategic thinker able to build and lead relationships internally with business and partner Executive leaders
Specific expertise inapplicationmanagement withdemonstratedexperience drivingbusinessengagement andvalue creationas well as third party performance.
Able to work in a matrix organisation with cross-functional teams.
Excellent knowledge of incident problem management and change management tools
Display a strongbusiness drivenbackground withvalueawareness understanding the business needs and excellent business judgement.
Innovative attitude leading the division into Digital opportunities
Possess strong interpersonal and influencing skills with excellent stakeholder management.
Be able to manage relationships across the organisation at multiple levels.
Strong leadership to inspire and motivate and strong ability to develop self and others through continuous learning sharing best practicesknowledgeandexpertise.
Bachelor or MastersDegree in computer science information systems business administration or related field or equivalent work experience.
Required Experience:
Director
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