Neighbourhood Manager

We’re supporting one of London’s largest and longest-established housing providers - an organisation recognised for its social purpose, community focus, and commitment to delivering safe, well-managed neighbourhoods. They’re now looking for an experienced Neighbourhood Manager to join their team on an interim basis.

This role is ideal for someone who enjoys being out and about, engaging with residents, and taking ownership of estates and buildings across a defined patch. It’s a mobile position with the freedom to plan your own day, supported by a flexible office base when needed.


Contract: Ongoing temporary contract
Location: London, Hybrid (Any local office)
Rates: £21.86 per hour (PAYE) | £27.76 per hour (Umbrella)

Key Responsibilities:

Estate Inspections

Carry out regular inspections across estates and communal areas
Identify and report repairs, hazards, cleaning standards, and tenancy/lease breaches
Ensure schemes remain safe, well maintained, and compliantFire Risk & Compliance

Support completion of Fire Risk Assessment (FRA) actions
Identify fire safety concerns during visits and escalate accordingly
Monitor follow-up actions and ensure compliance across the patchNon-Access / No-Contact Cases

Manage residents who haven’t responded to earlier communications
Complete wellbeing checks, ensure compliance, and arrange follow-up visits
Work proactively to resolve tenancy issuesRecord Keeping & Systems

Upload accurate notes, actions, and inspection findings
Keep digital records fully up to date to support compliance and reportingAbout the Role:
Mostly field-based, visiting schemes daily
Public transport friendly – a car is not essential
Travel expenses paid between schemes (not from home to first site or last site homeward)
If office presence is required, you can attend any local office for convenienceAbout You:
Previous experience as a Housing Officer, Neighbourhood Manager, or similar
Strong understanding of housing management, safety, and compliance
Confident managing your own workload and working independently
Excellent communication, tenancy management, and customer-facing skills
Detail-focused with a passion for safe, well-run neighbourhoods