Allocator

Menzies Aviation
Hounslow, Greater London
Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

This role is responsible for the allocation of flight to the operator for refuel of aircraft. Responsible for communicating fuel figures to aid the operation and ensure smooth delivery, meeting all SLAs without delay.

What You Will Be Doing

  • Arranging the refuelling of aircraft, ensuring that aircraft are refuelled in time for their scheduled departures and that minimal disruption is caused by the refuelling.
  • Liaising with customers, airlines, and handling agents for fuel requirements.
  • Monitoring flights, gathering information, and issuing flight progress reports.
  • Monitoring and operating company systems for any change in schedule and providing details of these changes to the Aircraft Refuellers.
  • In the event of disruption or unplanned staff or vehicle shortages, re-allocate staff to the different aircrafts and communicate with the customer.
  • Work closely with the Operations Supervisor to ensure the smooth running of the fuelling operation on a day-to-day basis.
  • Ensure all provisions of Health & Safety legislation and any other legislation and regulations governing the work of staff are fully complied with.
  • Ensure the accurate and timely reporting of accidents and near-misses.

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What We Are Looking For

  • Must be able to maintain high levels of awareness in relation to Health and Safety, security, and the environment.
  • Can prioritise workload and work under pressure.
  • Have a calculative approach to problem solving.
  • Be able to think logically.
  • Be able to communicate with people of different levels.

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!
Posted 2025-09-11

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