Application Consultant (Professional Services)

You’ll join i2’s Professional Services team, working directly with clients or alongside partners to deploy, configure and optimise i2 intelligence analysis platforms across the full product lifecycle - from architectural design and implementation planning to training handover and long‑term optimisation. You’ll bring deep domain and technical expertise to every stage of deployment, acting as a trusted extension of the client team to deliver impactful solutions, drive adoption and enable analysts to extract meaningful intelligence from complex datasets.

Key Responsibilities

• Solution Architecture & Implementation
  Collaborate with clients to design bespoke implementation strategies, including planning, deployment, upgrades, data migrations, and performance tuning.
• Platform Customisation & Integration
  Configure and extend core products (Analyst’s Notebook, iBase, Analysis Hub/Studio, TextChart) to align with organisational workflows and integrate with existing systems via standard integration patterns.
• Client Engagement & Requirements Management
  Gather and document business requirements and translate them into functional configurations and technical designs. Communicate progress, risks, and outcomes clearly to client stakeholders.
• Performance Review & System Optimisation
  Conduct health checks, refine performance, recommend improvements, and guide clients on enhancing analyst workflows and system maturity.
• Knowledge Transfer & Training Support
  Deliver knowledge transfer sessions, best‑practice training and demonstrations. Support the internal training team or directly upskill client analysts.

Required Skills & Experience

• Consulting Experience
  Typically 3–5 years in technology or professional services, with exposure to intelligence, security, or government sectors preferred. Experience in client‑facing roles and mid‑tier consulting environments is essential.
• Technical Proficiency
  SQL/Database experience is essential. Hands‑on knowledge of i2’s Analyst’s Notebook, iBase, Analysis Studio/Hub and TextChart would be a significant advantage, along with experience with data connectors and visualisation.
• Coding Skills
  Good levels of hands-on coding knowledge (C#/Java/Typescript/React) with the ability to write custom plugins and connectors.
• Analysis & Configuration Expertise
  Ability to interpret client data workflows, perform gap analysis, and implement appropriate configurations, extensions, and integration patterns.
• Containerisation & Cloud Deployment
  Experience with deploying and managing applications using cloud platforms (e.g. AWS, Azure, GCP). Ability to support scalable, resilient, and secure environments.
• Communication & Stakeholder Management
  Excellent verbal and written skills for presenting technical concepts to both technical and non‑technical stakeholders. Client relationship management and ability to build strong collaborative relationships.
• Problem‑Solving & Process Orientation
  Structured analytical thinking: diagnosing performance issues, proposing improvements, and delivering value‑driven consultancy interventions.
• Security Clearance Ability
  Comfortable handling sensitive data; able to obtain enhanced UK security clearances.

Qualifications

• Bachelor's degree in a related field
• Familiarity with Agile, waterfall or hybrid delivery methodologies.
• Knowledge of SQL/data modelling, ETL, or BI visualisation tools.
• Certifications in business analysis or intelligence analysis domains would be beneficial but are not essential.

Personal Attributes

• Client‑oriented and responsive, with strong interpersonal skills
• Adaptable and collaborative, able to work cross‑functionally
• Proactive learner with a growth mindset
• Strong organisational capability, with keen attention to detail

What We Offer

• Competitive salary and benefits in line with industry benchmarks
• Opportunities for professional development, training and progression within a diverse global team
• Remote or hybrid working (Cambridge) with some travel to client sites

Please note: To ensure compliance with our customers' security protocols and to maintain the integrity of our partnerships, on occasions employees may be required to obtain and present appropriate security clearance prior to visiting certain customer sites. This requirement is mandated by our customers and may vary depending on the nature of the site, the sensitivity of the work being conducted, and the level of access requested. Employees will be notified in advance if such clearance is necessary for a particular visit. Failure to obtain the required clearance may result in restricted access to the site and could impact project timelines or responsibilities. Our team is available to support employees throughout the clearance process and will provide guidance and assistance as needed.