Security & Fire Service/Maintenance Engineer - Fire a bonus
Location: London & Home Counties - (visiting sites and working throughout the surrounding areas)
Hours: Monday to Friday, 8:30am – 5pm (call out rota)
Salary: £38,000 – £45,000pa (dependent on experience)
Excellent remuneration and benefits
Job Summary:
Service and maintenance of systems as installed and maintained by the company and in accordance with relevant codes of practice,
Call out & corrective maintenance on company installed systems,
Provide technical support for customers and colleagues,
Out of hours technical support and site attendance,
Identify and notify non-conformance issues related to installation and servicing of installed systems. Responsibilities:
Carry out works, servicing and repairs to fulfil the contracted works and expectations of the customer,
Carry out service maintenance and corrective actions on company installed systems in accordance with applicable standards and codes of practice,
Liaison with company and customer on site to ensure that works are carried out in accordance with the companies’ policies & procedures,
Respond and report on customer satisfaction and complaints,
Maintain health and safety with regard to company works and equipment prior to and during works being carried out on site(s),
Completing and submitting service and system documentation to the office / customer,
Maintain tools and equipment, ensuring they are appropriate and fit for purpose,
Maintain company vehicle in accordance with company policies,
Provide out of hours customer and engineering support for technical support and faults, and attend site where required
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