Store Manager

Fashion retailer
Stratford, Greater London

A premium womenswear retailer, globally recognised for its quality, craftsmanship, and personalised service, is seeking a store manager for their East London location. Known for creating exceptional shopping experiences, offering specialist products and fantastic one-to-one customer experiences. This role is all about one-to-one, appointment-led customer service, where building trust, understanding client needs, and delivering a tailored shopping experience are at the heart of everything you do. What You’ll Do:

  • Lead and inspire your team to deliver outstanding, personalised service that drives customer loyalty.
  • Manage store operations, profitability, and performance against KPIs.
  • Maintain exceptional visual standards to reflect the premium nature of the brand.
  • Coach and develop your team, ensuring they have the skills and confidence to excel in client-focused sales.
  • Uphold company policies, health & safety guidelines, and operational excellence.
What We’re Looking For:
  • Experience managing a high-service retail environment, ideally in premium womenswear or accessories.
  • Strong leadership skills with a proven track record of achieving and exceeding sales targets.
  • A passion for styling, fit, and creating memorable shopping experiences.
  • Excellent communication, coaching, and people development skills.
Benefits:
  • Up to £44,000 basic
  • Bonus
  • Employee discount
  • Healthcare
  • 30 days annual leave
If you’re a retail leader who thrives in a premium, service-led environment and loves building long-term customer relationships, we’d love to hear from you.

Posted 2025-09-16

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