Account Manager/Senior Account Manager, Brand & Reputation

MHP Group is the integrated communications agency built for the Networked Age – a world that’s increasingly connected, complex, polarised and activist.

We lead the way in the application of behavioural science to solve communications challenges. We create strategies and multichannel campaigns to engage every audience, from consumer to policy maker, and from stakeholder to shareholder.

With 230 experts in London, we are trusted by many of the world’s leading businesses and brands.

Our specialist teams include Brand & Reputation, Corporate Advisory & Capital Markets, Public Affairs, Strategic Media, Crisis & Risk, Change & Employee Engagement, Health, Financial Services, Technology, Mischief and Studio La Plage.

Role overview

We are looking for an outstanding Account Manager or Senior Account Manager to join our Brand and Reputation team, which is fast paced and focused on ambitious growth.

This person will be experienced in being part of campaigns which give national profile to organisations, in a way that positively impacts perceptions among corporate and/or consumer audiences. They will also have reputation/crisis advisory experience.

We’re less concerned about where a candidate has gained their experience or which sectors their clients have been in, but an agency background is preferred. What they must bring is tenacity, enthusiasm, curiosity and fun to their work.

MHP’s Brand & Reputation practice was formed in 2019, through the merger of its corporate and consumer teams. This has enabled us to meet the evolving needs of our clients, who increasingly look for integrated agency support to manage complex stakeholder environments. We are looking for candidates who can not only support CMOs with creative marketing programmes and increase the bottom-line, but who can easily pivot to deal with complex situations and advise business leaders on mission critical issues.

As an Account Manager/Senior Account Manager at MHP Group, you will:

• Be either a strong Account Manager or Senior Account Manager with solid PR experience
• Have experience with large consumer or corporate brands, although we’re open to where they got this experience i.e. could be at a large-scale agency or somewhere smaller / more boutique. Experience would ideally be weighted more towards corporate and B2B communications
• Have the ability to run day to day accounts; supporting client leads when it comes to client reporting, contact and counsel
• Have reputation/crisis advisory experience
• Be a media hound: tenacious and passionate about picking up the phone, schmoozing journalists and securing great coverage. They bring an already impressive contacts list with them which can be seen to benefit our clients as soon as they join, as well as leading by example when it comes to media and influencer relationships
• Be a digital nous: with experience in creating and launching thought leadership content on channels such as LinkedIn, as well as with editorial media
• Be highly organised: this person will be relied upon to manage Account Executives in ensuring MHP accounts are run effectively and efficiently
• Be a strong writer: skilled at writing press releases, comment pieces, media pitches as well as assisting with client and new business proposals
• Be a team player: great interpersonal skills, and someone who brings a sense of fun to their work
• Have great time management and ability to multi-task, managing upwards as well as their junior team members
• Be a stickler for detail; someone who doesn’t miss an opportunity to correct grammar or spelling
• Have a passion for news, culture and current affairs

You will:

• Plan and lead delivery of client campaigns
• Build relationships with key journalists and bloggers
• Support the team with marketing, new business, and product development
• Give counsel to clients at all levels, advising on a diverse range of issues and tactics
• Manage media enquiries from national media, sometimes having difficult conversations with journalists
• Draft reactive statements, internal communications, digital copy, social media responses and stakeholder communications
• Lead on day-to-day account co-ordination, including action planners, reports and logs
• Assist senior colleagues in fulfilling their responsibilities to keep accounts on track and within budget, including liaising with and managing some supplier relationships
• Be the eyes and ears for clients; spotting risks and opportunities and helping us demonstrate added value

And in return, we offer:

• Excellent starting salary with annual reviews
• 25 days holiday allowance (+ bank holidays), a day off to celebrate your Birthday, ‘Time4U’ every month and office Christmas closure
• Matched pension contributions (up to 5%)
• Life Assurance
• Private Medical Insurance
• Employee Assistance Programme
• Season ticket loans and Cycle to work scheme
• Gym & Shopping discounts
• Access to our Learning Academy to support your career and personal growth
• Hybrid (up to 2 days remote working per week)
• ‘Work from Anywhere’ one week per year

Click here to see the full list of Our benefits - MHP Group (teamtailor.com)

Here at MHP Group, we are committed to creating an inclusive and a diverse workforce.