Retail and Mess Manager

Aramark
Northolt, Greater London

Reach for Remarkable

Location: Ruislip (HA4 6NG)
Salary: £33,263.47
Hours: 37.5 per week (5/7 including some weekends)
Job Ref : 631254

Make a real impact every day as our Retail & Mess Manager at RAF Northolt . You’ll lead retail outlets, bar and coffee services, and two busy Messes—delivering excellent hospitality, great customer experiences, and top‑tier operational standards.

What You’ll Do

  • Lead retail operations, drive sales, manage stock and control costs.
  • Oversee Mess hospitality, bar operations, dining services, and event support.
  • Manage, train, and motivate a team across retail, bar, and catering.
  • Deliver great customer service for members, military personnel, and VIPs.
  • Ensure compliance with food safety, health & safety, Defence policy, and audit standards.
  • Coordinate facilities upkeep, stock ordering, suppliers, and contractor visits.
  • Plan and deliver events such as Mess balls, regimental dinners, and VIP receptions.

What We’re Looking For

  • Experience with stock control, cash handling, and financial processes.
  • Strong leadership and communication skills.
  • Food safety or H&S qualifications.
  • Ability to pass security vetting (3+ years UK residency).
  • Military catering/Defence experience (desirable).
  • Experience running high‑profile events (desirable).

What You’ll Get

  • Employee perks app (GP access, discounts, EAP), life assurance, pension.
  • Generous holiday allowance + option to buy more.
  • Training, apprenticeships, and real career progression opportunities.


Ready to join us?
If you’re passionate about hospitality and want to make a difference every day, we’d love to hear from you. Apply now and show us what you can bring to the team!

  • Employee perks app (GP access, discounts, EAP), life assurance, pension.
  • Generous holiday allowance + option to buy more.
  • Training, apprenticeships, and real career progression opportunities.


Ready to join us?
If you’re passionate about hospitality and want to make a difference every day, we’d love to hear from you. Apply now and show us what you can bring to the team!

About Aramark UK

We are proud to be a Disability Confident employer and a Forces Friendly organisation, holding the ERS Gold Award. We champion diversity, and our recruitment process is fully accessible with reasonable adjustments available at every stage.

Posted 2026-02-03

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