Credit Controller
Job Description
Credit Controller - Client Accounts & Collections (Leading Property Organisation in the heart of London)
Your new company
You’ll be joining a leading UK specialist in commercial property and asset management, overseeing more than £30bn+ of property under management for UK and international Fund Managers, REITs and other property owners.The organisation believes property management can be a force for good, creating buildings that work not only for profit, but for people and the planet. Its evolving framework for modern property management provides clients and occupiers with a fully integrated, holistic approach that reflects the changing real estate landscape.The business is proud to be a B Corp, with values embedded in everything it does. It is committed to building an inclusive, welcoming workplace where people from all backgrounds can see themselves succeeding. With consistent year-on-year growth, the organisation actively promotes internal development and encourages learning, connection and community impact through study days, charity initiatives and team events.
Your new role As a Credit Controller, you will join the Credit Control team and report into the Senior Credit Controller. Your primary focus will be the effective management and timely collection of occupier charges for an allocated client portfolio, while delivering a high level of service to internal and external stakeholders.
Your responsibilities will include:
- Collecting outstanding rent and service charge balances in line with client and internal targets
- Working closely with Client Leads to support agreed arrears strategies, including enforcement and litigation where required
- Communicating professionally with occupiers to resolve disputes and manage challenging situations while maintaining strong relationships
- Monitoring arrears, payment plans and compliance to support CRAR or litigation actions where necessary
- Preparing and presenting reports such as Aged Debt and collection performance for clients and internal teams
- Liaising with the cashiering team to identify income and resolve unallocated cash items
- Maintaining accurate records within property management systems
- Ensuring compliance with internal policies, RICS, ISO standards and statutory timelines
- A minimum of 2 years’ experience in a similar credit control role
- Proven experience collecting outstanding debt, ideally within a property or client-focused environment
- Strong interpersonal skills with the ability to engage effectively at all levels
- Excellent written and verbal communication skills, including report writing
- A proactive, organised approach with strong attention to detail and the ability to prioritise workloads
- £30,000 - £40,000 per annum, depending on experience
- Working hours of 9:00am - 5:30pm Monday to Thursday and 9:00am - 5:00pm on Fridays
- A role within a purpose-driven, values-led organisation
- Strong opportunities for learning, development and internal progression
- Study days, charity involvement and community-focused initiatives
- A supportive, inclusive culture that values people as much as performance
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4787247
Recommended Jobs
Site Manager - Secondary School - Croydon, South London
A well-regarded and established secondary school in the London Borough of Croydon is seeking to appoint an experienced, reliable, and proactive Site Manager to join their team from January 2026 …
Teacher of Science - Outstanding School in Islington
A vibrant Outstanding Ofsted-rated secondary school in Islington is seeking an ambitious ECT Science Teacher to join their team in January 2026. This is a superb opportunity for a new teacher to rece…
Programmatic Revenue Analyst
Mumsnet's programmatic operation is at an inflection point. We're automating more and building smarter ways to understand and grow revenue. This role exists to help us move faster and smarter — ownin…
Chemistry Teacher - Top London Private School
Chemistry Teacher – Join a Leading Academic Faculty with Excellent Facilities and a Focus on A-Level and University Preparation – Hammersmith A prestigious independent senior school in Hammersmit…
Paid Media Coordinator
Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint we are leaders and innovators in our industry. Overview Stella McCartne…
DT Technician | Westminster (Inner London)
We are excited to be working with an Outstanding secondary school in Westminster to recruit a high-calibre DT Technician. This full-time, permanent position is available for an April start and offers…
Spanish Teacher - Mixed Secondary School - Merton
Spanish Teacher - Mixed Secondary School - Merton Are you a hard-working, motivated and driven teacher who wants good support and career progression? • Spanish Teacher Role • Teaching up to GCS…
Year 3 Teacher | Richmond
• Year 3 Teacher required on a full-time basis • Year 3 Teacher starting January 2026 • Year 3 Teacher to join a friendly, well-resourced department A highly regarded independent school in Richm…
Project Manager
Job Description Skanska PM - (Steel Frame Warehouse) - London & West (£90,000 + package) I am working with a £Bn top tier contractor who are building a new team based in London working on New Buil…
Solution Sales Specialist, Patient Experience
About our Company : Medidata is powering smarter treatments and healthier people through digital solutions to support clinical trials. Celebrating 25 years of ground-breaking technological innova…