Technical Training Lead (Engineering Department)

Welcome to FairHeat, where we're not just a consultancy but a revolution in the heat network industry. Founded in 2015, we've quickly risen to become trusted industry leaders, unmatched in our breadth and depth of knowledge in heat networks. Our accolades, including being a three-time CIBSE Young Engineer Employer of the Year winner, speak to our commitment to excellence and innovation.  FairHeat is entirely 100% owned by our employees. This means that every employee, from day one, has a stake and a voice in our success. 

As a rapidly growing force, we're making bold and transformative moves in the industry. Our sustainably driven ethos means we're at the forefront of providing low carbon solutions, and our data-based approach sets us apart, offering unparalleled access to performance data. We're not just participants in the heat network industry; we're shaping it. Our influence is evident in our contributions to raising quality standards and regulations, and our involvement with many key industry groups showcases our commitment to knowledge-sharing and collaboration. We believe that a diverse workforce is essential to address the skill gap within the industry and are committed to fostering a more inclusive and diverse environment. 

But what truly sets us apart is our team. We're proud to say that 77% of our team are dedicated Engineers, with around 40% being recent graduates, showcasing our commitment to nurturing and developing the future leaders of the industry. We believe in a supportive, collaborative, and progressive environment, where every member, from seasoned experts to fresh graduates, plays a pivotal role. Our central London offices are a hub of innovation, where a friendly and diverse team comes together, driven by a collective passion for engineering excellence and making a significant impact towards a better future. 

At FairHeat, our values are not just words; they're the essence of our culture. We uphold excellence, collaboration and accountability in everything we do. We’re constantly developing and growing as individuals and as a Team.  

We’re proud to disrupt the industry to deliver our mission, which is to deliver solutions that enable the market to design, deliver and develop heat networks that work for end users and the environment. We stick to our principles on this and never put profit before our ability to deliver it. We hold ourselves and each other accountable to this mission and are not afraid to challenge or be challenged to ensure we stay mission focused.  

Our diverse team and inclusive culture help us ensure that every individual is able to perform to their highest ability, which brings a deep sense of belonging, engagement and satisfaction. 

The Role

We’re looking for a passionate and innovative Training Coordinator. In this pivotal role, you’ll have the opportunity to influence the growth of early-career engineers and reinforce our reputation as the leader in the industry through training initiatives for both our internal teams and external industry professionals.

Our internal training is technical for high achieving graduates who want to excel and become leaders in the industry later in their career. To do that, they need the gold-standard training during their graduate programme that accelerates their learning and helps them grasp complex concepts quickly, to use in real world contexts.

Our external training is designed for professionals within the industry —those looking to deepen their technical expertise, master complex regulations, or explore advanced concepts in a practical, accessible way.

If you’re a proactive, this is your chance to make a real impact.

Duties & Responsibilities

Internal Training

• Design and implement strategies to maintain technical training at a background level throughout the graduate programme, including organising dedicated research projects.

• Collaborate with Senior Engineers to coordinate ongoing, structured on-the-job training aligned with development needs and business goals

• Lead in gaining CIBSE/IChemE accreditation of FairHeat’s Graduate Programme
• Develop and maintain a detailed technical skills matrix to track and guide the professional growth of graduate engineers.

• Organise and manage the onboarding technical training programme for graduate engineers, ensuring smooth delivery and continuous improvement

External Training

• Collaborate with Senior Engineers to coordinate the production of the content of external training courses.

• Identify and help to implement innovative teaching methods, including visuals, practical exercises, and digital platforms, to enhance learner engagement.

• Ensure all external courses meet CPD (Continuing Professional Development) requirements and industry standards.

• Work closely with subject matter experts to develop technical training materials, courses and programmes.

• Support the facilitation and presentation of training sessions where needed, with opportunities to deliver less technical content, if qualified.

Administration and Continuous Improvement

• Manage training schedules, venues, and resources to ensure the smooth delivery of programmes.

• Collect feedback from participants to assess the effectiveness of training and identify areas for improvement.

• Maintain accurate records of training activities and certifications.

• Stay updated on industry trends and innovations in training delivery to bring fresh ideas to our programmes.

Requirements

• Academic or equivalent professional qualification or experience in education, instructional design, technical learning and development or other relevant area

• Proven track record as an expert facilitator preferably in a technical context
• Proven experience of learning transfer measurement, learning evaluation and ROI Measurement

• Strong attention to detail and accuracy

• Experience of coordinating training courses and events.

• Excellent communication and interpersonal skills, with the ability to work collaboratively across all departments.

• Experience in procuring and proficiency in using training software or platforms.

• A proactive and innovative mindset.

Desirable

• Engineering degree

Benefits

• Competitive starting salary with excellent development opportunities in a growing sector. 

• Be part of a growing and innovative business and help shape the future of energy 

• 25 days paid annual leave with ability to choose 5 extra days unpaid per annum pro-rated 

• Salary sacrifice on Pension and Employer contributions at 5% available to those of qualifying age 

• Collaborative, supportive and friendly environment with lots of opportunities to socialise 

• Hybrid working opportunities 

• Vitality Private Medical Insurance, covering medical, dental, and optical needs 

• Spectrum Life Total Mental Health platform 

• Death in Service Insurance (3x salary) 

• Income Protection, which provides 75% of your salary if you are unable to work due to illness for more than 13 weeks. 

• Enhanced family leave scheme